Sr. SSD Application Engineer ( Full-time ) Milpitas, CA DK

Job Description:
Develop front-end firmware features necessary to meet the product specification and customer requirements.

Develop and modify existing firmware for SSD product requirements following PCIe and NVMe protocols.

Debug host interface related problems encountered during internal or customer firmware testing.

Perform root cause analysis and make appropriate changes to correct the problem.

Work directly with hardware designers to efficiently resolve customer issues.
Working with customers to manage SSD debug and qualification requirements in collaboration with SMI Engineering Teams driving technical design-in/-win and debug hardware firmware and other platform-related barriers to adoption.
with customers and internal platform partners to resolve product issues and leverage those learning to shape future product (controller / Firmware) definition.

Evangelizes technical benefits of SMI Enterprise controllers and various business models at the platform level; creates preference for SMI products within the platform; enables customer and end-user adoption of solutions; and supports ecosystem and tools enabling to drive controller solution adoption
Advocating technical customer needs to internal stakeholders

Driving internal teams to deliver to customer expectations

Participates in customers meetings and presentations acting as technical adviser consultant analyst and program manager for customer technical interactions in collaboration with SMI PM teams

The AE will work closely with customers and partners to establish strong relationships that deliver results and team business objectives in the data center / enterprise segments

Minimum Requirements:

Bachelors degree in Electrical Engineering Computer Engineering Computer Science or related fields.

At least 3 years work experience in each of the following:

Software/firmware applications engineering

Experience in SSD controller/firmware architecture

Experience with PCIe and NVMe protocols in firmware development and debugging including but not limited to host reset power management namespace MSI-X SMBus ARP NVMe commands etc.

Experience in analyzing PCIe protocol traces to identify the root cause for front end issues.

Experience in the storage industry in SSD HDD storage systems or a related technology.

Strong experience in C/C programming and data structure

Hands on experience with JTAG/ICE debuggers

Experience with version control software like Git.

Competent to work independently as well as in a small team collaboration environment.

Must be willing to learn fast and execute as a team player.

Good oral written and presentation skills for communication and

documentation.

Ability to work independently with a minimum of day-to-day supervision.

The ability to operate logic analyzer oscilloscope and bus protocol analyzer is valuable.

Experience with hardware peripherals features and development environments is also valuable.

Compute and/or Storage System hardware and/or software using both Windows and Linux based operating systems in the data center/enterprise.

HDD/SSD systems/protocols and/or SAS/SATA/PCIe (NVMe).

Familiarity with Datacenter architecture and interfaces PCIe Switches RAID controllers HBAs Expanders and JBODs/JBOFs.

Knowledge of SSD hardware and firmware architecture.

Microsoft and Linux datacenter OS debug experience.

Fluent in reading and writing Mandarin preferred.

Benefits Rewards and Culture

Employees are eligible to be recognized in the following ways:

Highly competitive salaries differentiated by performance

Annual merit increases

RSU for eligible employees

Year-end bonus

Invention and Patent Awards

401(k) Employer Matching

Length of Service Awards

We offer comprehensive health insurance plans for eligible employees and dependent