Sr. Software Quality Operations Engineer

About Lucid

At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.

We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.

Sr. Software Quality Operations Engineer

Leading the Future in Luxury Electric and Mobility

At Lucid we set out to create the most captivating luxury electric vehiclesvehicles that elevate the human experience break conventional boundaries and shape the future of sustainable mobility.

The Role

The Sr. Software Quality Operations Engineer drives end-to-end software quality operations across vehicle programs. This role ensures timely issue resolution effective cross-functional coordination executive visibility and continuous improvement of software quality performance throughout the software development and release lifecycle.

The successful candidate will serve as a central point of coordination for software quality activities leading issue triage quality governance risk reporting and release-readiness tracking. This role requires strong knowledge of software development and validation processes disciplined program execution and the ability to influence teams across Engineering Validation Program Management Product Quality Service Manufacturing and Functional Safety.

What Youll Own

Software Quality Operations and Issue Management

• Lead software issue triage prioritization and tracking across multiple vehicle domains programs and software releases.

• Drive cross-functional coordination to support timely root-cause analysis corrective actions validation and issue closure.

• Own critical issue review processes and provide clear visibility into software quality risks blockers dependencies and resolution status.

• Monitor defect backlog health issue aging closure performance and recurring quality concerns requiring escalation or systemic corrective action.

• Facilitate software quality review meetings and ensure clear ownership accountability decisions and follow-through for open issues.

Quality Governance Metrics and Executive Reporting

• Develop and maintain software quality dashboards KPIs issue-aging reports and executive-level status reporting.

• Drive reporting and governance processes that improve organizational visibility data integrity prioritization and decision-making.

• Present software quality status risks trends and recommendations to engineering leadership and executive stakeholders.

• Analyze quality data to identify recurring failure patterns program risks and opportunities for process improvement.

• Drive consistent quality governance practices across vehicle programs and software domains.

Software Release Readiness

• Support software release-readiness assessments by tracking open risks critical defects validation status dependencies and closure plans.

• Partner with Engineering Validation Program Management Product Quality Service Manufacturing Functional Safety and Cybersecurity teams to drive issue resolution and readiness alignment.

• Monitor release criteria and provide fact-based quality status to support informed release decisions.

• Escalate software quality risks that may affect customer experience vehicle performance compliance launch timing or release readiness.

Continuous Improvement

• Identify quality process gaps and drive improvements to issue management reporting governance and escalation workflows.

• Promote lessons learned repeat-issue prevention and disciplined corrective-action follow-through.

• Advance the use of data analytics and reporting automation to improve software quality insight and operational efficiency.

• Foster a culture of transparency urgency accountability and continuous improvement across software development organizations.

What Success Looks Like

• Critical software issues are resolved efficiently with clear ownership and accountability.

• Root-cause analysis corrective actions and validation activities are completed on time and tracked through closure.

• Leadership has accurate timely visibility into software quality metrics risks blockers and program health.

• Quality dashboards and KPIs provide actionable insights across programs and software domains.

• Escalations are managed effectively and quality risks are addressed before customer impact whenever possible.

What You Bring

Minimum Qualifications

• Bachelors degree in Computer Science Software Engineering Electrical Engineering Systems Engineering or a related technical field.

• 8 years of experience in software quality quality operations program quality software validation issue management technical program management or a related technical discipline.

• 5 years of experience managing cross-functional issue resolution quality reporting KPI management quality governance or program execution activities.

• Strong understanding of software development validation release processes defect management and corrective-action workflows.

• Experience managing issue triage corrective actions executive escalations and quality governance activities.

• Hands-on experience with Jira Confluence QUAL dashboards KPI reporting and project-tracking tools.

• Strong analytical skills with the ability to identify trends risks recurring issues and process improvements using quality data.

• Excellent written and verbal communication presentation and stakeholder-management skills.

• Demonstrated ability to coordinate large cross-functional teams and drive execution through influence ownership and accountability.

• Ability to read write speak and understand English sufficiently to perform the essential duties of the position including understanding work instructions safety procedures and job-related communications.

Preferred Qualifications

• Masters degree in Computer Science Software Engineering Electrical Engineering Systems Engineering Business Administration or a related field.

• 10 years of experience in software quality program quality quality operations technical program management or engineering operations.

• Experience supporting executive reviews release-readiness reviews and quality governance boards.

• Experience in automotive autonomous driving embedded software connected vehicle systems or another complex product-development environment.

• Knowledge of Functional Safety Cybersecurity Homologation and automotive quality processes.

• Experience with software quality metrics data analytics reporting automation and business intelligence tools.

Work Requirements

• Ability to work in a fast-paced environment and manage multiple priorities across concurrent vehicle programs and software releases.

• Ability to support time-sensitive quality reviews escalations and release-readiness activities as business needs require.

• Ability to collaborate effectively with geographically distributed and cross-functional teams.

Compensation & Benefits

The compensation range for this position will be determined based on experience qualifications geographic location and business addition to base compensation Lucid offers a comprehensive benefits package and may provide bonus opportunities equity awards and other incentive programs as applicable.

Equal Opportunity Employer

Lucid is committed to maintaining a diverse and inclusive workplace where every employee is valued and respected. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind without regard to race color religion sex pregnancy sexual orientation gender identity or expression national origin age disability genetic information veteran status marital status or any other legally protected characteristic.

Accessibility

Lucid is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the application process. If you require assistance or accommodation due to a disability please notify the Talent Acquisition team.

Candidate Data Privacy

By submitting an application you acknowledge that Lucid will collect and process your personal information in accordance with applicable privacy laws and the Lucid Candidate Privacy Notice. Applicants are encouraged to review the privacy notice available on Lucids careers website for additional information regarding data collection processing and retention practices.

To All Recruitment Agencies

Lucid does not accept unsolicited resumes or candidate submissions from recruitment agencies. Please do not forward resumes to Lucid employees or submit candidates through any channel without a valid written agreement in place. Lucid is not responsible for fees related to unsolicited resumes or candidate submissions.