Sr. Site Technical Manager, Devices Postponement Operations (DPO)

The Senior Site Technical Manager (STM) is responsible for development qualification and validation of assembly test and pack out processes for Amazons Devices Products in a multi-product automation-focused factory. STMs troubleshoot and resolve technical material and process issues oversee assembly and packout processes drive cost process and yield improvements. STMs apply lean methodologies support site acceptance testing (SAT) and DFx (Design for Automation Manufacturing Cost). STMs work closely with Amazons Contract Manufacturer (CM) and Amazons product design and automation engineers.

Key job responsibilities
As Senior STM you:
own resolution of technical issues for multiple products in a fast-paced automation-focused factory;
work quickly and collaboratively with colleagues and suppliers to identify troubleshoot and resolve automation material process and procedure issues;
drive continuous improvements to manufacturing and automation processes including oversight of the Contract Manufacturers continuous improvement program;
identify and design required assembly and test fixtures for new and existing products;
work with others on new product design-for-automation create standard operating procedures and processes and oversee the Contract Manufacturers operator training program to ensure readiness before production;
identify and drive quality improvement and cost reduction goals including oversight of the Contract Manufacturers incoming quality control processes;
oversee the Contract Manufacturers preventive maintenance program to ensure equipment availability meets production requirements.


A day in the life
The STM will be actively engaged in managing the factory and its processes on the floor working with suppliers and operators monitoring the performance of packout lines and identifying ideas for continuous improvement. As new programs are introduced to the site the STM will play a key role in identifying the manufacturing processes to aid in scoping work and cost. And as issues arise the STM will be the key leader to bring together all the technical resources needed to quickly diagnose triage contain fix and restore services to enable the site to meet its on-time delivery goals.

About the team
Device Postponement Operations (DPO) is Amazon Lab126s team responsible for in-region postponement customization and pack-out of Amazons innovative devices. We finalize the assembly of devices using automated assembly and pack-out lines so that Amazon can customize products to meet just-in-time demand. We enable Amazon to deliver very quickly to our customers the right configuration of a product at low cost and high quality.
Amazons Lab126 began in 2004 as a subsidiary of Inc. originally creating the best-selling Kindle family of products. Lab126 have produced great devices like Fire TV the Echo Family of products and Astro. We deliver delightfully unique Amazon experiences giving customers instant access to everything digital or physical.


- Experience in developing functional specifications design verification plans and functional test procedures
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor of Science in Mechatronics Mechanical Engineering or equivalent
- Experience as on-site technical lead for high-volume manufacturing and complex packout leading issue resolution and overseeing routine machine maintenance and monitoring
- Demonstrated experience with cycle time waterfall and line balancing SOP generation personnel training
- Experience developing functional specifications design verification plans and functional test procedures while launching programs in a phase-gate release (e.g. xVT Ramp) and acceptance-test process (FAT SAT); basic GD&T and DFx (Manufacturing Cost Test)
- Demonstrated knowledge and experience with quality concepts tools and methods such as 8D DOE APQP PPAP FMEA Measurement Systems Analysis fishbone diagrams 5Whys
- Data management and analysis using Minitab; Yield reporting with Pareto Cp/Cpk GR&R
- Experience with precision measurement and inspection devices such as calipers micrometers height gages OMM profilometers optical inspection devices multi-meters and torque wrenches
- Manufacturing knowledge and relevant work experience in Supplier Quality Product Quality or Product Reliability
- Demonstrated ability to resolve complex issues in creative efficient and effective ways including handling ambiguous or undefined challenges
- Demonstrated ability to gain deep understanding of the business and end user needs quickly using customer insights and data
- 10 years experience in operations working with and managing OEM/CM suppliers throughout the product life cycle from Concept to EOL with minimum 5 years experience as STM

- Masters degree in electrical engineering computer engineering or equivalent
- Masters degree in Industrial Mechanical Mechatronics or Electrical Engineering or equivalent
- Lean Six Sigma Black Belt certification
- Experience working with interdisciplinary teams to execute product design from concept to production
- Experience with the project management of technical projects
- Experience with PLCs including programming and interfacing with shop floor control systems IPC pneumatics and servomotors
- Experience working with automated equipment suppliers and integrators including designing or implementing integrated automation solutions (e.g. material handling systems high-speed packaging lines manufacturing lines)
- Knowledge of robotics (6DOF SCARA or Gantry programming) or technical expertise in Industrial Automation or Human Centered Design
- Experience interpreting modifying and developing mechanical and electrical drawings

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX FLOWER MOUND - 137300.00 - 185700.00 USD annually