Sr Resident Services Coordinator

Senior Resident Services Coordinator

Build Stronger Communities. Create Lasting Impact.

Schochet is seeking an experiencedSenior Resident Services Coordinatorto join our team atPlumley Village in Worcester MA. This role provides leadership in resident services while helping individuals and families access resources overcome barriers and build greater stability and independence. Plumley Village is a 400 Multifamily apartment community in Worcester MA.

The Senior RSC will build trusted relationships with residents coordinate services advocate for individuals and families develop community partnerships and create programs that promote wellness engagement and connection.

Key Responsibilities

• Assess resident needs provide referrals coordinate services and follow up on outcomes.
• Support residents with housing stability benefits employment education food assistance healthcare mental health and aging-in-place resources.
• Advocate for residents and help resolve complex challenges and barriers.
• Develop relationships with nonprofits agencies service providers and community partners.
• Plan and coordinate educational wellness and community engagement programs.
• Collaborate with property management volunteers and Resident Services staff.
• Provide leadership mentoring and support to Resident Services colleagues.
• Maintain accurate documentation while protecting resident confidentiality.

Qualifications

• Bilingual in Spanish required.
• 35 years of experiencein resident services social services case management or a related field
• Bachelors degree in Social Work Human Services Community Development or a related field
• Experience working with individuals and families with diverse and/or complex needs
• Strong knowledge of community resources and social service systems
• Excellent communication advocacy organization and problem-solving skills
• Experience developing programs and community partnerships
• Ability to work independently and collaboratively

• Prior mentoring or leadership experience preferred

Why Schochet

For more than 50 years Schochet has built a culture centered on professional growth collaboration and long-term employee relationships. Youll join a team of experienced professionals who are passionate about developing and preserving quality housing and strengthening the communities we serve.

We offer a comprehensive benefits package from day one including:

Health Dental 401(k) 3 weeks of vacation accrued 12 paid holidays 5 sick days 3 personal days Additional employee perks

Ready to Make a Difference

Please submit your resume to .

For more information contact Robin at or visit Schochet.

Pre-employment background screening and drug testing are required. Schochet is an Equal Opportunity Employer.