Sr. Quality Assurance Technician

At CooperVision a business unit of CooperCompanies (Nasdaq: COO) were driven by a unified purpose of helping people experience lifes beautiful moments. We are connected through our shared values - dedicated innovative friendly partners and do the right thing. As a leading global manufacturer of contact lenses we are committed to helping improve the way people see each day. Through our diverse lens portfolio we tackle the toughest vision challenges including astigmatism presbyopia and childhood myopia. We offer the most complete collection of spherical toric and multifocal products available enabling us to fit 99% of all contact wearers. Learn more at

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e. H1B STEM OPT extensions TN etc.)
• This position requires full-time onsite work (5 days per week) in West Henrietta NY and is not eligible for relocation assistance.

Job Summary

The Senior Quality Assurance Technician supports overall quality and compliance activities within an FDA-regulated Packaging and Distribution environment. This role contributes to employee training process oversight audit support and the consistent application of quality standards. The technician assists in identifying and addressing product or process issues supports the evaluation of nonconforming material and participates in cross-functional problem-solving and continuous improvement efforts. Working with minimal supervision the position provides quality guidance across shifts and maintains flexibility in scheduling to meet operational needs including extended hours and mandatory overtime.

Primary trainer of new employees and/or perform audits on trainees to provide feedback to leadership on training progress

Reports to management deviations from established procedures or product standards and creates deviations from said established procedures or product standards

Assists with DMR retrieval during external audits

Supporting internal audits including audits of department procedures/processes and training records

Assist leadership in establishment of product defect criteria

Assists in process development performing approved protocols validations and qualifications through direction from leadership

Participates in problem solving with management and through direct interaction with Packaging and Distribution staff

Assists problem solving and decision making in off hours when QA Supervision is not present

Continuously challenging the process as part of CooperVisions Continuous Improvement culture

Performs other duties as assigned as business needs dictate works extended hours to complete daily department goals or tasks to include mandatory overtime

Hours worked will primarily be 2pm10pm with flexibility to work 10am6pm schedule as business needs dictate when there are New Product Verifications.

Performs NPV/FFF when orders are placed on the packaging machines

Assists in the disposition of nonconforming products within NCR QFB VAL

Assists in responding to internal lot block requests ensure product is systemically blocked. Unblock product once approved disposition received

Travel: Traveling will not be required for this role.

Knowledge Skills and Abilities:

Adheres to Standard Operating Procedures and Regulatory requirements.

Exhibits good communication skills verbal written and comprehension of the English language

Ability to work independently as well as in a team environment

Must possess high level of attention to detail and accuracy
Basic coursework in mathematics

PC literate including Microsoft Office Suite

Maintains an ongoing understanding of current QA (quality assurance) procedures

Ability to operate pallet jack

Work Environment:
Normal Warehouse Conditions:

Noisy conditions - 50-75%

Hot or humid conditions - >75%

Exposure to extreme seasonal temperatures - >75%

Work near moving mechanical parts - >75%

Physical Demands:

Standing - 25-50%

Sitting - 50-75%

Walking - 25-50%

Bending - 75%

Finger/wrist dexterity - >75%

Grasping/Pinching - 75%

Lifting (up to 25 lbs.)

Experience:

2 years experience in a Packaging or Distribution warehouse environment required

2 years experience in a Quality Control or Quality Assurance environment required

Experience in an FDA regulated setting a plus

Education:

High school diploma or GED required

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.

For U.S. locations that require disclosure of compensation the starting base pay for this role is between $21.98 and $29.08 per hour and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.