Sr. Program Manager , WWGS (Worldwide Grocery Stores)

This cross-functional role focuses on developing scalable tools optimizing processes and building mechanisms that support multiple strategic teams across Amazons One Grocery specifically Amazon Nows hyperlocal strategies. The position serves as a critical bridge between the Central Selection Insights Team Trade Planning Team Vendor Experience team and Operations to build the local selection for grocery and ensuring efficient business processes and operations.

Key job responsibilities
Create scale and optimize business processes across all teams to enhance efficiency transparency and effectiveness
Streamline business development processes to support selection trade execution and vendor management operations
Develop and implement launch plans to pilot and roll out platforms across teams
Tools & Mechanism Development:
Partner with product and technology teams to develop automated tools that enable data-driven decision making across selection trade planning and vendor experience functions
Create mechanisms that support operational requirements and standards
Define requirements and tool selection for centralized project intake project and portfolio management
Cross-Functional Collaboration:
Act as liaison between Central Selection & Insights Trade Planning and Vendor Experience teams as well as cross-functional stakeholder teams
Facilitate trade-off discussions in terms of schedule scope and resources
Maintain strong communication with category teams operations supply chain/in-stock and vendor management teams among others
Program Management:
Manage work back schedules and oversee program documentation
Drive continuous improvement of tools processes and analytics
Develop user testing plans and ensure quality control
Create and execute communication plans for process and tool rollouts
Conduct post-implementation reviews and capture learnings
Stakeholder Management:
Define RACI matrices for cross-functional initiatives
Ensure appropriate stakeholder engagement through meetings reviews and communications
Present progress and recommendations to leadership teams
Manage expectations across multiple teams with competing priorities

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Knowledge of general AI tools
- Experience designing implementing and scaling upskilling apprenticeship or workforce development programs across large-scale operations or corporate environments including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 115600.00 - 160000.00 USD annually