Sr. Program Manager, Middle Mile Fleet Management

Do you see a clear path where others see roadblocks Would you rather break the mold to do something right than settle for the status quo What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience Would you like to participate in ground breaking initiatives related to Transportation Then this is the role for you...

Amazons Middle Mile is looking for a detail-oriented technically skilled innovative hands-on and customer-obsessed Sr. Program this role you will drive utilization of Amazons Middle Mile Transportation network. The ideal candidate will have demonstrated experience partnering with technical teams managing stakeholders and customers managing multiple priorities and deadlines and delivering strong results. This person must have a high degree of autonomy with the ability to navigate ambiguous problems develop solutions and drive projects forward with minimal guidance. They must be able to think strategically yet execute methodically to deliver to the highest standards. This person has excellent written and verbal communication skills with the aptitude to present complex information in a clear and concise manner to varied audiences. They will have a strong entrepreneurial orientation and willingness to roll up your sleeves and do whatever is necessary in a start-up like environment.

Key job responsibilities
Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
Development of the overall program strategy tactically driving teams in and outside of your organization to deliver
Define the program (mission vision tenets) set objectives analyze data and drive improvements that are quantified with metrics
Work autonomously in an ambiguous environment seeking to understand business problems automation limitations scaling factors boundary conditions and reasons behind leadership decisions
Partner with teams across the business you support and beyond to source allocate and coordinate resources
Partner with customers internal/external teams and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams processes and systems helping teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood or documented ineffective cross-team collaboration long-term impact(s) from third-party solutions security not considered insufficient stakeholder review etc.)
Solve ambiguous problems and proactively identify and mitigate risks.
Work with program managers business leaders and executive team to communicate and impact critical business initiatives
Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects




- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Knowledge of general AI tools
- Experience designing implementing and scaling upskilling apprenticeship or workforce development programs across large-scale operations or corporate environments including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Tempe - 115600.00 - 160000.00 USD annually
USA TN Nashville - 104100.00 - 155400.00 USD annually
USA VA Arlington - 115600.00 - 160000.00 USD annually
USA WA Bellevue - 115600.00 - 160000.00 USD annually