Sr. Program Manager, Future of Work, Future of Work

Amazons Future of Work team helps Amazon understand and act on how AI is changing work at the team and organization level. Our team identifies emerging workforce design patterns tests them against research and field evidence and translates what we learn into guidance that helps People Experience and Technology (PXT) practitioners and senior leaders make better decisions as they redesign work.

In this role you will translate Future of Work mental models guidance and evidence into practical learning and tools for senior leaders and global PXT practitioners. You will own the programs and engagement mechanisms that help these audiences apply the guidance including a global HRBP learning forum targeted leader engagements case-based learning and practitioner resources.

Drawing on the portfolios evolving body of evidence you will use judgment to determine which insights patterns and cases should be activated for a global PXT audience and partner with the relevant owners to shape the content. You will bring operational rigor to ambiguous and fast-moving work manage interdependent stakeholders and deliverables and define measures that show whether activation is reaching priority audiences and helping them apply the guidance. You will use those insights and audience feedback to improve programming over time and surface recurring questions to the teams best positioned to respond.

Key job responsibilities
- Lead Future of Work activation programs for senior leaders and global PXT audiences converting portfolio priorities and substantive guidance into workplans milestones resources and engagements.

- Own the end-to-end program model for global HRBP audiences spanning a global learning forum as well as targeted leader and practitioner engagements. Translate Future of Work priorities into an annual calendar and cohesive participant experience using judgment to identify content and partner with contributors to shape and deliver.

- Partner with organization design and workforce transformation specialists to translate mental models and guidance into practical resources and learning experiences. Use generative AI tools where appropriate to support content development audience tailoring and feedback analysis while validating outputs for accuracy relevance and confidentiality.

- Define and use measures of activation effectiveness to understand whether priority audiences are engaging with and applying Future of Work guidance. Use those insights together with practitioner feedback to improve programs and surface recurring questions to the appropriate teams.

- 5 years of HR talent acquisition management consulting or project/program management experience
- Experience leading complex cross-functional programs defining program requirements and using data and metrics to drive improvements.
- Experience designing and operating durable programs forums or learning mechanisms for senior stakeholders and practitioner audiences.
- Experience engaging verbally and in writing with internal and external stakeholders to convey complex ideas in a clear concise manner.

- Masters degree in HR Management Organizational Development Business Administration or related fields.
- Experience applying systems thinking human-centered design and organizational development approaches to complex organizational challenges.
- Experience supporting organization or workforce transformation initiatives including translating changes to roles ways of working or operating models into practical learning engagement or adoption approaches.
- Experience in management and leadership development organizational development learning design group facilitation training design or equivalent business experience.
- Demonstrated analytical judgment attention to detail and clear written and verbal communication in complex cross-functional environments.
- Experience using generative AI tools including validation of output quality and responsible handling of confidential information.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 138400.00 - 187300.00 USD annually
USA WA Seattle - 125800.00 - 170200.00 USD annually