Sr. Program Manager, Amazon Smart Vehicles

Amazon Smart Vehicles is building the next generation of in-vehicle AI experiences delivering Amazons Custom Assistant (ACA) to global automotive OEMs. Were looking for a Senior Program Manager to drive organizational effectiveness program execution and cross-org coordination. This role as a Program Manager will include combining org-level operations with hands-on program delivery external team coordination and process excellence. You will be accountable for overall program strategy as well as tactically driving teams inside and outside the organization to deliver.

Key job responsibilities
Own organizational goal updates (Kingpin) ensuring timely accurate reporting and escalating at-risk goals

Drive the Monthly Business Review (MBR) structuring the deck aligning inputs from teams and presenting to leadership

Lead quarterly planning exercises aligning priorities across ASV and partner organizations (Alexa org 2P teams) to ensure commitment and capacity match

Contribute to OP1/OP2 narratives and own one or more organizational goals

Drive feature programs (e.g. TTS) end-to-end from a schedule milestone and stakeholder management perspective

Run beta programs recruiting participants outside ASV collecting feedback triaging into JIRA and driving action on findings

Oversee the gaps between teams processes and systems reduce exposure to classic failure modes (requirements not documented ineffective cross-team collaboration insufficient testing)

Drive crisp decision-making through mindful discussions and written narratives

Demonstrate good judgment in how and when to escalate without damaging relationships

A day in the life
Your morning starts with reviewing goal and program dashboards checking whats on track whats slipping and what needs escalation. Mid-morning shifts to cross-org coordination: syncing with Alexa org or 2P teams on open dependencies getting committed dates and unblocking items stalling delivery.

Afternoons alternate between driving feature programs (test bench readiness beta feedback triage milestone tracking) and org operations (MBR prep quarterly planning inputs). Youll run weekly mechanisms prepare leadership narratives and ensure nothing falls through the cracks between teams. You routinely deliver the right things with limited guidance.


Problems youll solve: Keeping the orgs operating rhythm tight goals current programs landing 2P teams accountable while solving ambiguous problems proactively mitigating risks before they become roadblocks and continuously improving how we work.

About the team
Amazon Smart Vehicles (ASV) is reinventing the in-car experience by bringing Amazons AI and voice technology to vehicles worldwide. We partner with global automotive OEMs to deliver custom branded AI
assistants that delight millions of drivers. Our team operates like a startup inside Amazon fast-paced highly collaborative and deeply customer-obsessed. We value ownership bold thinking and a bias for
action. If you want to shape how people interact with AI every day on the road this is the team to join.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Knowledge of general AI tools
- Experience designing implementing and scaling upskilling apprenticeship or workforce development programs across large-scale operations or corporate environments including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

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