Sr. Product Manager (Tech) Financial Risk Mitigation, Financial Risk Mitigation

Amazon has hundreds of millions of customers sellers and developers all over the world that rely on Amazon products and services. Selling Partner Services (SPS) is the organization that constantly makes high judgment decisions across a wide breadth of constituents. Preserving Trust in Amazon with every customer every transaction every second is our mission. We do this by identifying and removing bad actors from the platform while supporting a best-in-class customer experience. We ensure that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products.

Were seeking a Senior Product Manager to lead strategic product initiatives within our Financial Integrity Trust (FIT) division which operates as part of our Financial Risk Mitigation (FRM) team. FIT is focused on financial integrity of engagement between seller and Amazon by ensuring a secure transparent and trustworthy financial relationship between Amazon and its sellers. It is a critical line of defense stopping bad actors from profiting while ensuring a frictionless experience for SPs. We ensure appropriate controls verifications and validations for both charge and disbursement instruments reducing bad actors ability to scale fraud and ensure compliance. We also compute and withhold account-level disbursement reserves govern payment speed and recover funds from enforced sellers preventing unpaid fees and misuse of funds.

Key job responsibilities
- Own define and drive the customer-working- backwards strategy tenets long-term goals and artifacts including customer and stakeholder feedback impact analysis and business metrics to inform direction.
- Define product vision including future roadmap investment innovation and experimentation.
- Work with technology teams to align development with the product roadmap.
- Own the Go-To Market (GTM) plan to deliver results that ensure customer and business goals are met in operational launch plans. Assess and make trade-offs based on customer requirements and QA/testing of the product.
- Use voice-of-the customer mechanisms to glean customer needs that can be uniquely met by Amazon Business. Work backwards from the customer to create compelling proposals for new service offerings for customers of all sizes globally and present these ideas to senior leadership.
- Lead product operations including monitoring and responding to customer and stakeholder feedback continuous product improvement and business growth.
- Lead interaction with cross-functional teams including working closely with engineering program management operations finance and executive leadership. Ensure key information cascades consistently and smoothly across stakeholder organizations.
- Create clear engineering-ready documents to build new support experiences and improvements to existing ones.

A day in the life
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!

About the team
Here at Selling Partner Services we embrace our differences. We are committed to furthering our culture of inclusion. Our team puts a high value on work-life balance. It isnt about how many hours you spend at home or at work; its about the flow you establish that brings energy to both parts of your life. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.

- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 151200.00 - 204600.00 USD annually