Sr Product Manager-Agent Ecosystem

About Brightway

Established in 2008 Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35 states and an impressive $1.3 billion in annual premiums we rank among the nations largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services marketing resources and continuous learning and development.

We are embarking on the next stage of our customer-centric growth driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member youll engage in exciting projects that are reshaping the industry working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients most valuable assets.

About the Role:

Brightway Agents are the heart of our business independent franchise owners who build their own books of business using Brightways platform products and carrier network.

As the Senior Product Manager for Agent Ecosystem youll own the technology that helps agents build stronger businesses from engaging customers and managing pipelines to quoting policies and closing business. Youll get close to the customer understand how agents actually work identify opportunities to make their day-to-day experience better and turn those insights into products that make a measurable difference.

This is an AI-enabled hands-on product role in a fast-moving technology-forward environment. Were actively building AI-powered capabilities for our agents and were looking for a product leader who is excited to be part of that work someone who wants to explore whats possible rapidly prototype ideas validate them with users and turn promising concepts into real products.

This isnt a role where youll simply define a roadmap and hand it off. Youll be expected to get into the weeds work closely with engineering and design and help build. Youll move quickly make decisions and work directly with agents and internal stakeholders to solve real problems.

Youll work across agents engineering design executive leadership and technology partners to define what we should build why it matters and how well know its working.

Success here is simple: are we helping agents build stronger businesses

What Youll Do

• Own the product strategy and roadmap for Agent Ecosystem translating a deep understanding of agent workflows and customer needs into high-impact product opportunities.

• Get into the weeds. Work directly with agents customers designers and engineers to understand problems test ideas and help shape solutions from concept through delivery.

• Move quickly from idea to action using rapid prototyping experimentation and AI-enabled tools to validate concepts and solve problems before investing heavily in development.

• Synthesize input from agents executive leadership design engineering and technology partners into clear decisions about what to build why it matters and what to prioritize.

• Build strong relationships with Brightway agents and internal business partners serving as the voice of the customer inside the product organization.

• Develop a deep understanding of the independent insurance agency model including how Brightway agents run their businesses what drives their success and Brightways position within the broader market.

• Identify opportunities to proactively improve the agent experience anticipating friction and solving problems before they become barriers for our customers.

• Define success metrics across every stage of the agent sales funnel including acquisition quoting and bind and use data to inform prioritization and product decisions.

• Partner with executive leadership to align on strategy communicate tradeoffs and manage delivery expectations.

• Balance strategy with execution youre comfortable zooming out to define the vision and zooming in to work through the details needed to make it happen.

Who You Are

• 7 years of experience as a Product Manager with a track record of shipping products that drive measurable business outcomes.

• You have sharp product instincts a natural sense for what will help users accomplish their goals and walk away impressed.

• Youre a builder. You enjoy getting into the details solving problems testing ideas and being close to the work rather than simply directing it.

• Youre comfortable operating in a fast-paced evolving environment where priorities can change and there isnt always a perfect playbook.

• Youre equally comfortable talking shop with agents in the field discussing tradeoffs with engineers and presenting strategy to the C-suite. You know how to communicate effectively with different audiences.

• You define a compelling vision and make others want to build it with you.

• You lead through influence not authority and have a proven ability to align competing stakeholders around a shared direction.

• You have a strong bias toward action and outcomes over process.

• Youre curious about emerging technologies and restless with the status quo always looking for smarter ways to solve hard problems.

• Youre comfortable using AI-enabled tools such as Claude Code and Figma Make to rapidly prototype and validate ideas and youre excited to use these tools as part of your own product development process.

• You can thrive in both structured environments and environments where you have to roll up your sleeves figure things out and make progress without a lot of hand-holding.

Equal Employment Opportunity:
Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race color national origin sex age disability religion sexual orientation gender identity or any other characteristic protected by applicable law.

We believe that a diverse workforce is essential to our success and fosters innovation creativity and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment where everyone has an equal opportunity to succeed and grow.