Sr. PM-T, GenAI Experimentation, Selling Partner Communities (SPC)

The Selling Partner Communities & Empowerment (Communities) organization builds lasting connections with and drives the success of Amazons Selling Partners (SPs). Our products including Seller Forums Seller News and emerging community platforms are actively used by millions of Selling Partners worldwide to engage with Amazon and each other. These products also surface critical insights into SP sentiment and emerging issues. Our goal is to make every Selling Partner feel satisfied about selling in Amazon stores.
We are seeking a Sr. PM-T who is passionate about applying generative AI to reimagine whats possible. This role sits at the intersection of product strategy and AI innovation you will use GenAI to experiment rapidly move fast and build features and solutions that were previously not possible. From AI-powered community interactions to intelligent moderation and automated insight generation you will push the boundaries and test new frontiers in delivering great user experiences. You will own and drive the product strategy across our complex suite of community products both seller-facing experiences and internal tools that power community operations generate insights and inform business decisions. This is a high-ambiguity high-impact role where you will define the vision for one of Amazons largest online seller communities align a diverse set of stakeholders and ship products that meaningfully improve how millions of sellers connect learn and succeed.


Key job responsibilities
Apply generative AI and emerging AI capabilities to rapidly prototype test and launch novel community experiences pushing into new frontiers and building what wasnt previously possible
Experiment relentlessly with AI-powered features from intelligent content generation and automated moderation to personalized seller experiences iterating quickly and learning fast
Assess how agentic AI capabilities are reshaping product architectures and determine when autonomous agent patterns enhance versus complicate product design
Own the end-to-end product lifecycle for large-scale community products from working backwards (PR/FAQ tenets problem statement) through launch adoption measurement and iteration
Define product strategy and roadmap across a complex product suite spanning seller-facing community experiences and internal tools for community management moderation and insight generation
Reason from first principles challenge assumptions avoid defaulting to past approaches and build solutions from the core customer need up
Distinguish between one-way and two-way door decisions; drive rapid experimentation where reversible and ensure appropriate rigor for irreversible choices
Drive alignment across a broad and diverse set of stakeholders including engineering science design finance policy trust & safety and international teams influencing without authority
Champion exceptional customer experiences by partnering with design teams grounding decisions in fundamental design principles utility intuitiveness and simplicity rather than personal preferences
Own internal-facing product experiences that enable community managers and business teams to moderate at scale surface seller sentiment trends and generate actionable insights
Translate seller pain points and sentiment data into clear product requirements and technical specifications; partner with engineering teams on architecture decisions API design and technical trade-offs
Participate meaningfully in architecture reviews probing scalability decisions performance trade-offs and technical debt implications; hold engineering teams to high standards for product solutions
Understand the impact of technical backlog on the future of the product and prioritize operational excellence work alongside feature delivery
Deeply understand the products business context market dynamics competitive landscape and profitability drivers and articulate how product decisions impact business outcomes
Define success criteria and KPIs that distinguish between output metrics (e.g. adoption engagement) and outcome metrics (e.g. seller satisfaction sentiment improvement business impact)
Take calculated risks in pursuit of breakthrough results set ambitious goals understanding that achieving 70% of a bold vision often creates more value than 100% of an incremental improvement
Represent the voice of the Selling Partner by leveraging quantitative data (forums analytics sentiment analysis NLP-derived insights) and qualitative research (user studies focus groups) distinguishing representative signal from anecdotal feedback
Communicate product vision status and trade-offs clearly to senior leadership through narratives QBRs and decision documents; contribute to OP1/OP2
Mentor other PMs and PMTs; actively participate in hiring and talent development


- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools
- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
- Experience identifying opportunities to integrate AI solutions into products and services to drive business value

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 151200.00 - 204600.00 USD annually