Sr Mgr-Quality Assurance Engineering

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk grab a bite (or a cup of coffee) work out or get a check-up we invest in you so you can find your inspiration.

Your Impact

The Sr Mgr-Quality Assurance (QA) Engineering leads Lowes efforts to ensure the highest standards of product quality across Private Brands and select National Brands. This role provides strategic direction to QA Engineering teams supporting new product introductions testing programs and compliance governance while driving continuous improvement in processes performance and supplier close partnership with Global QA Merchandising internal labs third-party testing partners and vendors the Senior Manager oversees QA programs that reduce regulatory and safety risks ensure compliance and validate product performance against customer expectations. The role is also responsible for optimizing internal and external testing resources strengthening vendor accountability and building collaborative relationships to support shared quality shaping best practices mentoring QA leaders and ensuring cross-functional alignment this position plays a critical role in delivering safe reliable and high-performing products that reinforce customer trust and Lowes brand standards.

What You Will Do

• Provide QA support for strategic Global Merchandising initiatives including product development projects Product Line Reviews and Private/National Brand activities.
• Lead product and quality engineering efforts across assigned categories covering new and existing products as well as vendor partnerships.
• Assess project scope using critical thinking and stakeholder input to determine the appropriate QA processes such as stage gates APQP workbooks or other documentation.
• Support productivity cost-out and COO diversification initiatives by validating item vendor and factory changes through product testing.
• Drive timely execution of projects by ensuring strong communication adherence to plans and accountability for deliverables.
• Guide engineers toward optimal solutions while modeling best practices that support effective decision-making and organizational alignment.
• Partner with QA Systems & Process and Lowes Technology Teams to prioritize tools and systems that increase team efficiency and effectiveness.
• Direct QA workstreams and vendor requirements to maximize impact and ensure alignment with business priorities.
• Promote vendor and cross-functional adoption of risk-mitigation and continuous improvement activities.
• Sponsor strategic initiatives to streamline QA processes and align with global QA practices.
• Oversee the claims substantiation process for Private Brand packaging providing expert recommendations to Packaging and Legal teams.
• Lead the QA Lab Testing team ensuring alignment with Shanghai SPARK! Lab and timely cost-effective delivery of test reports.
• Manage QA Lab operations including facilities gauge calibration tools inventory and housekeeping.
• Provide oversight of IDEA! Space and IDEA! House to ensure effective support for Global Merchandising and Lowes initiatives.
• Oversee the development of Private Brand performance specifications including benchmarking test plan creation and performance standards.
• Oversee the execution of 3rd Party compliance testing (product & transit) to ensure products are compliant with new and existing regulatory requirements and supply chain handling methods.
• Implement reporting and governance mechanisms to drive vendor compliance with QA testing requirements.
• Develop systems training and communication tools to support vendor testing activities with a focus on Domestic Private Brand items.
• Build a process-driven continuous improvement culture that unites QA Engineering QA Lab Testing and Program Engineering teams toward shared goals.
• Provide actionable insights to Merchandising Product Development vendors and enterprise partners to prioritize corrective actions using risk-based analysis.
• Coach teams on containment and product service projects (e.g. stop sales DC holds reworks) ensuring clear stakeholder communication and timely resolution.
• Continuously refine tools and methods to embed productivity and efficiency into QA culture.
• Attract develop and retain high-performing talent aligned with Lowes goals and values.
• Foster a diverse inclusive and collaborative environment that encourages innovation and accountability.
• Set clear performance expectations support career development and provide meaningful feedback to strengthen individual and team capability.
• Guide engineers in identifying career path opportunities and closing skill gaps.
• Build strong partnerships with stakeholders across QA Global Merchandising and enterprise functions to ensure visibility alignment and collaboration.
• Foster global partnerships with QA teams in Shanghai India and Vietnam as well as external vendors and labs to achieve shared quality objectives.
• Use strong influencing and communication skills to build consensus and alignment across diverse stakeholders.
• Maintain and deepen knowledge of design manufacturing engineering and testing principles within assigned categories.
• Strengthen business acumen to balance risk with business goals when making QA decisions.
• Represent Lowes in trade-specific committees and maintain relevant professional certifications and memberships.

Minimum Qualifications

• Bachelors degree Engineering technical sciences or related field or equivalent years of experience in lieu of education requirement if applicable
• 9 years experience working with a broad range of materials and manufacturing processes experience in creative problem solving and working cross-functionally with design and manufacturing to achieve quality and cost targets desired design intent and project deadlines
• 3 years experience leading a team directly or indirectly
• 3 years consumer product testing experience in a manufacturing lab or retail environment
• Excellent aptitude in mechanical electrical or other engineering disciplines
• 3 years demonstrated experience leading/facilitating projects
• 3 years experience using problem solving tools such as DMAIC CAPA 5 Why 8D Cause and Effect / Ishikawa diagrams etc.
• 3 years experience utilizing Quality Core Tools particularly APQP and FMEA
• 3 years experience leading projects aimed at containment of non-conforming products across multiple facilities/operations

Preferred Skills/Education

• Masters degree Engineering technical sciences or related field
• 3-5 years experience managing complex programs. Experience co-creating with designers and bringing product to production with oversees suppliers and engineers.
• Familiarity with ISO9001 and/or TS16949 requirements
• Retail Operations experience
• Supplier Quality experience
• CQE or CQA Certified

About Lowes

Lowes Companies Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowes employs approximately 300000 associates and operates over 1750 home improvement stores 540 branches and 120 distribution centers. Lowes is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit.

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.