Sr. Marketplace Customer Advisor, AWS Marketplace
Seattle, WA - USA
Job Summary
AWS Marketplace is reshaping the future of software procurement and were looking for a Senior Marketplace Customer Advisor to help us accelerate that this role youll shape go-to-market strategies guide enterprise customers through complex procurement journeys and serve as a trusted advisor to senior sales leadership.
Key job responsibilities
Design and advance go-to-market strategies that drive customer adoption and revenue growth across your assigned Division or Geography operating with autonomy in environments where strategy may not yet be defined.
Guide complex high-value transactions ($5M TCV) end-to-end partnering with customers to navigate procurement and multi-stakeholder organizational challenges.
Serve as a strategic advisor to SaaS AI and cloud technology buyers integrating AWS Marketplace into enterprise procurement contract management and FinOps workflows.
Develop scalable best practices and playbooks that elevate the broader Marketplace Customer Advisor team and create repeatable success patterns across the organization.
Mentor and coach team members investing in their growth and building capability and confidence across the Marketplace Customer Advisor organization.
Champion the voice of the customer by creating mechanisms to capture and amplify feedback influencing product roadmaps alongside Product Management and Engineering.
Communicate strategic insights to senior leadership through business reviews QBRs and planning narratives advocating for customers and the business up to the VP level.
A day in the life
You begin the morning reviewing Division-level pipeline data identifying high-priority accounts and preparing a monthly business review for Area VP-level sales leadership.
Mid-morning you lead a discovery call with a Fortune 500 procurement team walking them through AWS Marketplaces Procurement Insights and Single Pane of Glass reporting to demonstrate enterprise operational value.
After lunch you independently navigate a complex $6M TCV transaction aligning procurement legal and finance stakeholders across a multi-geography deal to bring it to close.
You connect with a team member youre mentoring review their territory strategy and offer feedback that sharpens their approach to a key renewal.
You close the day authoring a narrative for senior leadership that addresses customer feedback themes and proposes a new customer incentive program
About the team
The Marketplace Customer Advisor team sits within the AWS Worldwide Specialist Organization and provides deep subject matter expertise directly to enterprise customers helping them integrate Marketplace into their business and procurement processes.
We execute go-to-market motions that drive customer adoption and revenue growth at scale. Our team earns trust with customers and internal stakeholders across Field Sales Partner Sales Product Management Engineering and Field Enablement. We operate in a metrics-driven environment where customer adoption and revenue impact are measured regularly.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
- 5 years of Go-To-Market Business Development Sales or Consulting experience
- Experience selling enterprise software or cloud-based applications
- Experience explaining complex technical concepts to various business and technical audiences
- Experience presenting to both technical and non-technical executive audiences
- Bachelors degree or equivalent
- Masters degree in business data science public administration finance engineering human resources or related field or PMP certificate
- Experience interpreting data and making business recommendations across leadership and cross-functional teams
- Experience working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at GA Atlanta - 147900.00 - 200100.00 USD annually
USA NY New York - 162700.00 - 220200.00 USD annually
USA TX Dallas - 147900.00 - 200100.00 USD annually
USA WA Seattle - 147900.00 - 200100.00 USD annually
Required Experience:
Senior IC
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