Sr. Manager, PMT, Alexa Core Experience

Alexa is built on a set of shared primitives components and systems. First party Amazon teams and third party developers use them to create the experiences customers actually touch and together they decide whether Alexa feels like one coherent product.

We are hiring a Sr. Manager PMT to own those building blocks and the horizontal customer experience they produce. You will define what belongs in the shared layer what it guarantees to the teams that depend on it and how a customers experience holds together as they move across every place Alexa exists. The quality of this layer sets how fast everyone else building for Alexa can move.

Key job responsibilities
- Own the product strategy and multi year roadmap for Alexas shared building blocks: identity profiles personalization and memory entitlements and the primitives behind lists reminders alarms and routines.
- Decide which capabilities graduate into the shared layer and which stay inside a single experience and publish the interface contracts and quality bars that consuming teams build against.
- Own the horizontal customer experience across endpoints so behavior stays consistent whether a customer is on the Alexa app a screen device a speaker or the web.
- Set direction in writing through product requirements planning documents and narratives for senior leadership review.
- Partner with engineering leaders on architecture and sequencing and make explicit tradeoffs between platform investment and near term feature delivery.
- Drive adoption. Bring feature teams onto the shared building blocks retire duplicate implementations and measure the redundant work removed.
- Own privacy data handling and compliance requirements for customer data that moves across profiles accounts and regions.
- Define the metrics for this layer including adoption latency availability and customer facing quality and run the inspection mechanism that holds them on track.

A day in the life
Your day moves between engineering design reviews partner teams and writing. A feature team wants profile aware behavior shipped this quarter and you decide whether it belongs in the shared layer and what the contract looks like. Another team is about to build something that already exists and you redirect them. Later you are in a data handling review with privacy and legal partners then drafting the narrative that takes a platform investment to senior leadership. You work daily with engineering design science legal customer service and the product teams across Alexa endpoints.


About the team
We build the part of Alexa that other Alexa teams build on. Our customers are the hundreds of millions of people who use Alexa and the Amazon teams shipping the experiences those people touch. We care about getting primitives right because a decision made here shows up in every Alexa surface for years and is expensive to unwind. We are a team with unusually wide reach. We work through written documents common patterns systems share principles and we expect a principal to set direction rather than wait to be handed it.


- 6 years of team management experience
- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product

- Experience delivering consumer software products and services in a high growth environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Sunnyvale - 227600.00 - 307900.00 USD annually
USA NY New York - 217700.00 - 294500.00 USD annually
USA WA Seattle - 197900.00 - 267800.00 USD annually