Sr Manager, People Systems & Workforce Insights

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Job Title

Sr Manager People Systems & Workforce Insights - Remote

Requisition Number

R8053 Sr Manager People Systems & Workforce Insights - Remote (Open)

Location

Phoenix (Non-Service)

Additional Locations

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Job Information

CSAA Insurance Group (CSAA IG) a AAA insurer is one of the leading personal lines property and casualty insurance groups in the United States. Here every employee shapes our mission. We build innovative human-centered solutions that help AAA members prevent prepare for and recover from lifes uncertainties. You will join a collaborative inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Sr Manager People Systems & Workforce Insights - Remote

Your Role: The Sr Manager People Systems & Workforce Insights sets the multi-year direction for the People and Community divisions technology ecosystem workforce reporting analytics and employee listening platforms. This leader influences enterprise technology data workforce and AI strategies by representing People and Community requirements risks and employee impacts in cross-functional decisions. The leader ensures systems and data are secure reliable compliant and designed to support equitable human-centered decisions. The role leads the People Systems & Workforce Insights function owns the divisions technology roadmap and advises senior leaders across the enterprise on platform investments workforce insights risk and responsible use of automation and AI within the People Systems domain.

Your Work:

People Systems

• Set and execute the multi-year division technology strategy roadmap and investment priorities ensuring alignment with enterprise business workforce architecture data security and AI strategies.
• Lead governance for HR system configuration integrations security data reporting releases and vendor performance influencing enterprise standards where workforce technology employee data or employee experience are affected.
• Oversee the divisions technology budgeting contracts renewals and implementation partners in collaboration with IT Finance Procurement and Legal shaping enterprise investment decisions and cross-functional priorities.
• Represent People and Community in enterprise technology data AI security and operating-model forums influencing decisions to protect employee trust strengthen organizational effectiveness and deliver measurable enterprise value.
• Lead develop and organize the HR systems and analytics team building capability succession and equitable access to development opportunities.
• Own the divisions technology intake and prioritization balancing business value employee experience risk capacity and enterprise standards.
• Serve as a process owner for assigned internal controls and ensure timely accurate evidence for audits and regulatory reviews.
• Safeguard sensitive employee data and maintain human accountability for automated or AI-assisted decisions affecting employees.
• Improve platform reliability service delivery documentation adoption and employee and manager self-service.

Workforce Insights

• Shape enterprise workforce measures and decision frameworks by establishing trusted definitions surfacing cross-functional implications and challenging conclusions that are unsupported inequitable or inconsistent with employee data protections.
• Oversee the delivery of accurate executive workforce reporting and translate findings for senior enterprise leadership and indirectly the board of directors into clear business implications limitations and recommendations that influence enterprise workforce strategy investment organizational planning and risk decisions.
• Advance self-service analytics and data literacy for HR partners and people leaders building enterprise capability to use workforce information consistently responsibly and effectively.
• Oversee employee listening technology and reporting including confidentiality thresholds and small-population protections.
• Evaluate advanced and predictive analytics with clear validation transparency permitted-use boundaries and human review.

Leadership & Expertise

• Strategic leadership of an integrated HR technology ecosystem preferably including Workday workforce analytics and employee listening tools.
• Strong command of HR data governance workforce metrics executive reporting internal controls and responsible AI practices.
• Demonstrated success leading teams enterprise implementations vendors budgets and complex cross-functional partnerships.
• Ability to translate technical and analytical issues into clear business choices and challenge decisions that compromise controls data integrity equity privacy or employee trust.
• Demonstrated ability to influence enterprise strategy investment governance and operating decisions without relying solely on direct authority.
• Executive presence and credibility to advise challenge and align senior leaders across People and Community Technology Finance Legal Risk and business functions.
• Inclusive leadership sound judgment and clear communication with technical and non-technical audiences including the ability to build alignment across competing enterprise priorities.

Required Experience Education and Skills

• 10 years of related work experience including 3 years leading teams enterprise-wide programs or large cross-functional initiatives.
• BA/BS degree or an equivalent combination of education and experience.
• Hands-on HRIS platform expertise: Deep experience with Workday including configuration security testing and support. Workday-specific integration experience appears often in current postings.
• HR data reporting and analytics: Experience with data governance reporting dashboards audits and data quality plus translating business questions into usable insights.
• System implementation and enhancement work: Experience leading or supporting HR system implementations upgrades releases and optimization efforts across modules and business processes.
• Compliance controls and security: Experience handling sensitive employee data access controls audit support and policy/compliance requirements within HR systems.
• Project program and change management: Success managing enterprise projects timelines risks budgets testing cycles change impacts and stakeholder communication.
• Cross-functional partnership: Experience partnering with HR payroll IT finance security compliance and vendors to define requirements and deliver process improvements.
• Core HR functional knowledge: Strong understanding of HR processes such as org structures compensation benefits recruiting employee lifecycle events performance and talent data.

What would make us excited about you

• Creates a collaborative inclusive and psychologically safe environment demonstrating authenticity and fostering trust to inspire and empower team members and colleagues.
• Actively shapes our company culture through words and actions (e.g. supporting employee resource groups mentoring employees volunteering joining cross-functional projects encouraging team member involvement in these activities).
• Champions our cultural norms (e.g. willing to have cameras when it matters: interviewing candidates building relationships with team members etc.).
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture.
• Demonstrates a company ownership mindset thinking beyond boundaries of their own area.
• Travels as needed for role including enterprise meetings divisional / team meetings and other in-person meetings.
• Fulfills business needs which may include investing extra time helping other teams etc.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at CSAA IG

At CSAA IG we are a mission-driven organization proudly committed to empowering our members our employees and our communities to thrive.

Recognition: We offer a total compensation package annual bonus eligibility for most roles 401(k) with a company match and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Growth: We believe in growth for everyone. Here at CSAA IG leaders and mentors partner with employees to align interests unlock development opportunities and support longterm success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles working primarily from home often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email so check your inbox and/or your spam folder to ensure you dont miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process please contact

If you apply and are selected to continue in the recruiting process we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location experience or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e. H-1B TN STEM OPT Training Plans etc.).

CSAA Insurance Group is an equal opportunity employer.

#li-ml1

• KSAs
• Hands-onHRIS platform expertise: Deep experience with Workday including configuration security testing and support. Workday-specific integration experience appears often in current postings.
• HR data reporting and analytics: Experience with data governance reporting dashboards audits and data quality plus translating business questions into usable insights.
• System implementation and enhancement work: Experience leading or supporting HR system implementations upgrades releases and optimization effortsacross modules and business processes.
• Compliance controls and security: Experience handling sensitive employee data access controls audit support and policy/compliance requirements within HR systems.
• Project program and change management: Proven success managing enterprise projects timelines risks budgets testing cycles change impacts and stakeholder communication.
• Cross-functional stakeholder partnership: Experience partnering with HR payroll IT finance security compliance and vendorsto define requirements and deliver process improvements.
• Core HR functional knowledge: Strong understanding of HR processes such as org structures compensation benefits recruiting employee lifecycle events performance and talent data.

Leadership Experience

• Proven ability to lead others directly or indirectly as demonstrated through 3 years of leading teams enterprise-wide programs or large cross-functional programs.
• If role includes leading people leaders: Everything above with at least 1 of those years directly managing others.

Work Experience

• Preferred 10 years related professional experience.

Education

• 4 year college degree may be expected at this level depending on the role.

The national average salary range for this position is $168300.00-$187000.00. However we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $168300.00-$224300.00. This role also includes an opportunity for a company-wide annual discretionary bonus through our Annual Incentive Plan (AIP) of up to 20% of eligible Specific Job Range :$168300.00 - $205400.00

This job posting will be unposted on Mon 2 Nov 2026.