Sr. Manager, Continuous Improvement – Sales Operations

Job Description:

Who are we
Accelerator a global Division of Mars Snacking is on the front line of unlocking growth across high-potential categories and brands to fuel whats next for Snacking. Its home to both emerging and enduring brands including KIND TRÜ FRÜ NATURES BAKERY RXBAR
EGGO POP-TARTS and RICE KRISPIE TREATS. Combining the scale of Mars with the agility of a start-up our Division has the ambition to accelerate the future of snacking by delivering products consumers love today discovering category-shaping innovations for tomorrow and developing entrepreneurial teams whose impact will last for generations.

Were looking for passionate talent who dare to dream big agile collaborators who talk straight and decide fast and driven performers with a growth mindset. Were proudly part of Mars while also building something boldly different. If this inspires and energizes you youve
found the right place where you can do cool things with fun people for one of the biggest snacking companies in the world!

What youll do
Reporting to the Sale Operations Sr Director the Continuous Improvement Sr Mgr supports the Accelerator businessthe division supporting KIND Tru Fru Natures Bakery and the newly acquired Kellanova brands. The Manager Continuous Improvement Sales Operations is responsible for driving process excellence simplification and capability development across the Sales organization. This role leads the identification design and implementation of improvements that enhance sales effectiveness execution consistency customer readiness and operational efficiency. Working cross-functionally with Sales Commercial Strategy / Strategic Demand Finance Supply Chain Customer Service Technology and external partners the role will develop scalable processes governance tools and performance management disciplines that enable profitable growth while reducing complexity and manual effort. The position serves as a change agent ensuring continuous improvement is embedded into how the organization plans executes and measures performance.

Job Responsibilities
Continuous Improvement Leadership
Lead continuous improvement initiatives across sales planning execution customer support commercialization and operational processes.

Identify opportunities to improve effectiveness efficiency speed quality and user experience across Sales Operations.
Facilitate root cause analysis and implement sustainable solutions to business challenges.
Establish governance documentation standards and best practices to improve process consistency.
Process Excellence & Transformation
Own process mapping standardization and simplification efforts across cross functional workflows.
Drive improvements to processes annual planning cycles execution readiness activities and sales enablement processes.
Lead cross-functional initiatives focused on reducing complexity and eliminating non- value-added work.
Partner with technology teams to automate manual processes and improve data accessibility.
Drive enhancements to governance reporting performance reviews and decision- making tools.
Partner with Sales Supply Chain and Commercial teams to improve speed-to-market and execution quality.
Sales Capability & Enablement
Develop tools templates training materials and operating procedures that improve sales execution.
Facilitate process and system training for sales teams and cross-functional stakeholders.
Lead adoption efforts for new tools technologies and standardized ways of working.
Establish routines for measurement accountability and continuous optimization.
Voice of Customer & Stakeholder Engagement
Collect and incorporate feedback from customers retailers sales teams and internal stakeholders.
Ensure improvements address real business needs and drive measurable value.
Serve as a trusted advisor and partner to Sales leadership.

Qualifications
Required
Bachelors degree in Business Supply Chain Engineering Analytics Operations or related field.

5 years of experience in Sales Operations Commercial Operations Supply Chain Customer Planning Revenue Growth Management Analytics Continuous Improvement or Operational Excellence.
Demonstrated experience leading cross-functional projects and change initiatives.
Strong analytical problem-solving and project management skills.
Experience developing process documentation governance and standard operating
procedures.
Advanced proficiency in Microsoft Excel Power BI or similar analytics platforms.
Strong communication facilitation and stakeholder management capabilities.
Preferred
Experience within Consumer Packaged Goods (CPG) Retail Food Beverage or Consumer Products industries.
Lean Six Sigma Operational Excellence or Continuous Improvement certification.
Experience implementing process automation and digital transformation initiatives.
Familiarity with Customer Business Planning (CBP) Integrated Business Planning
(IBP) sales planning trade management or display commercialization processes.
Experience working with sales enablement and reporting tools.

The base pay range for this position at commencement of employment is between the range listed below however base pay offered may vary depending on multiple individualized factors including but not limited to job-related knowledge skills and total compensation package for this position will include variable pay medical and dental benefits participation in 401k plan and paid time off of participation in these benefit plans will be provided if an applicant receives an offer of employment.