Sr Learning DesignerProgram Manager

Johnson Controls a global leader in thermal management mission-critical building systems energy efficiency and decarbonization helps customers use energy more productively reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers healthcare pharmaceuticals advanced manufacturing and higher education.

For more than 140 years Johnson Controls has delivered performance where it really matters. Backed by advanced technology lifecycleservicesand an industry-leading field organization we elevate customer performance turn goals into real-worldresultsand help move society forward.

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K medical dental and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

Whatyou willdo:

The Senior Learning Designer / Program ManagerBEST Operations

Supportwill be a critical support as Johnson Controls pursues its mission leading the successful designdeploymentand program management of training solutions for our field managers.

Your challenge will be to designdevelopand program manage learning programs that support our employees. You will lead the execution of successful training solutions aligned with the specific needs of the business. Working closely with key stakeholders you will design and deliver training collaborate on development evaluate training effectiveness and drive continuous improvement for upskilling our employees.

This work will span a variety of audiences and levels of leadership. Does this sound like you If so keep reading!

What Impact Would You Have

Everyone wants to feel liketheyrehaving an this position you absolutely will. You will have the opportunity to:

• Deliver and continuously improve a learning program for JohnsonControlnew hireoperationssupport helping them best prepare for their new role.

• Immerse yourself in the end-to-end process ofidentifyinga business need partnering with sponsors to design training and change solutions and ensuring effective learning gets delivered to audiences andmaintainedover time.

• Impact frontline employees and leaders to build new skills improve their ways ofworkingand strengthen their performance.

• Investigate new opportunities and develop effective training that is impactful and inventive.

• Align your ingenuity and innovative ideas with the global strategic plan of the business.

• Learn on a day-to-day basis about how JohnsonControlsproducts and technology support our customers businessobjectivesand are propelling the industry forward.

How you will do it:

Sr LXD - Responsibilities

• Collaborate with change communications and business team members to ensure your learning solutions positively drive required upskilling and behavior change.

• Use strong project management skills in developing outcomes that positivelyimpactthe business.

• Act as an internal consultant to combine multiple perspectives into holistic solutions that maximize the impacttothe business.

• Build andmonitortraining roadmap(s) for specific roles within thefieldbusiness.

• Leverage innovative learning technologies and platforms to deploy learning including but not limited to our internal learning technologies

• Maintain current knowledge of trends and issues in learning design training and technical learning.

Program Manager Responsibilities

• Design programs that drive field effectiveness andprovide upskilling opportunities for our employees.

• Differentiate the design of learning opportunities so new-to-career new-to-role or new-to- JCI employees can access information at various entry points.

• Own end to end new hire training from design to deployment (we will help with development). Use data to drive your learning design and to evaluateeffectivenessof training solutions.

• Use learner data tomodifyexisting programs and redesign based on participant feedback.

• Hold learner interviews focus groups needs analyses and pilots toidentify address and redesign learning events.

• Work very closely with developers who will build your designs.Needyour ability to flex on time as we have a global team.

• Build strong partnerships with business leaders; collaborate with stakeholders to prioritize work.

• Use your exceptional project management skills to track and drive learning solutions tied to business needs.

• Own the end-to-end learning strategy to include needs analysis iterative design and development cycles deployment measurement and maintenance of your solutions.

• Deploy your learning solutions to JCI employees.

What We Look For:

• Technical- JCIs portfolio of products is complex so we need someone who is quick to grasp how building environments are created and business linesorganized.Dontworrywellhelp you with that!Canquicklylearndifferent platforms like Power BI AcadiaWorkday etc.

• Learning Experience Platform and various learning management systems.

• Educated Holds aBachelors Degreein Instructional Design Education AdultLearningor related discipline. AMastersdegree in relatedfieldis preferred. We will also consider people withstrongbackgroundand relevant experience!

• Innovative Thinks outside the box is creative and forward thinking; constantly looking forwardatnew technologiesor ideas.

• Flexible Very comfortable with grey areas; can adapt and change to meet business needs.

• Detailed Realizes the importance of details in leading to impactful outcomes.

• Collaborative Builds true partnerships with other learning designers program managers and business partners.

• Ambitious Willing to assume authority take risks and set clear goals for career development.

• Professional Has personal ethics does quality work and has a positive attitude.

• Articulate Yourwriting and communication skills must be strong.

• Experience 6 years of designing and developing learning solutions preferred Change Management experience business of field operations experience a plus