Sr. Lead Tech Business Systems Consultant – Infrastructure

About this role:

Wells Fargo is seeking a Sr. Lead Technology Business Systems Consultant to support our IOR organization.

This role sits within the Infrastructure Operations & Reliability (IOR) organization and will serve as a strategic execution and business systems lead supporting enterprise technology operations. The position is responsible for driving execution of organizational priorities governance operational performance workforce and financial management executive reporting and transformation initiatives across a highly matrixed technology environment. The role partners closely with senior technology leaders to improve service reliability operational effectiveness and delivery of strategic outcomes.

In this role you will:

• Drive execution of strategic technology initiatives and organizational priorities across Infrastructure Operations & Reliability (IOR)
• Lead large-scale cross-functional efforts that improve operational performance service reliability and organizational effectiveness
• Establish governance routines performance metrics and reporting to provide transparency into initiatives risks dependencies and outcomes
• Deliver data-driven insights and recommendations through analysis of operational workforce financial and technology performance trends
• Coordinate execution across engineering operations reliability observability service management and support teams
• Identify operational risks process gaps and improvement opportunities and drive remediation through completion
• Develop executive presentations strategic communications business reviews and leadership materials to support decision-making
• Partner across technology risk finance human resources and control functions to drive alignment and execution
• Support organizational transformation initiatives including automation AI-enabled operations platform modernization and continuous improvement
• Influence decisions and build consensus among senior leaders and stakeholders in complex matrixed environments
• Foster a culture of accountability operational excellence and continuous improvement while ensuring adherence to regulatory risk and control requirements

Required Qualifications

• 7 years of Business Systems Data and Business Systems Design experience or equivalent demonstrated through work experience training military experience or education
• 4 years of experience working within or supporting an infrastructure organization
• 3 years of experience leading large-scale cross-functional initiatives

Desired Qualifications:

• Experience supporting Infrastructure Operations & Reliability (IOR) Production Services IT Service Operations CTO Platform SRE Observability or Technology Control organizations
• Knowledge of Agile product management portfolio governance and technology delivery methodologies
• Experience with Power BI Tableau Excel SharePoint PowerPoint ServiceNow Jira or related technology management tools
• Familiarity with technology risk control audit and regulatory compliance processes
• Experience driving organizational transformation automation AI-enabled operations or operational excellence initiatives
• Proven ability to influence negotiate and drive outcomes across highly matrixed organizations
• Strong executive communication and stakeholder management skills

Job Expectations:

• This position does not offer visa sponsorship
• This position offers a hybrid work schedule

Pay Range

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.