Sr Engineering Program Manger (AI Strategy & Adoption), Business Operations, Engagement and Strategy

At Apple great ideas have a way of becoming great products services and experiences very quickly. Business Operations Employee Engagement and Strategy is part of ISu0026T and shapes the strategy operations and culture of ISu0026T. The team oversees business planning ISu0026Ts partnership strategy across Apple and the technology tools that support the organizations day-to-day operations. This team also leads ISu0026Ts enterprise generative AI strategy and manages compliance across systems. Through its communications and employee programs it champions the growth inclusion and development of everyone in ISu0026T and drives the standard for ISu0026T brand and product communications across Apple. nnnApples Information Systems u0026 Technology group is at the center of the enterprise GenAI transformation and we need someone who can connect the dots across it. Were looking for a Senior Engineering Program Manager to lead complex cross-functional programs with a specific focus on agentic AI and MCP server delivery. You will help define what GenAI strategy and adoption looks like for ISu0026T and drive the standards and pathways that turn scattered experiments into company-wide impact. If youre energized by fast-moving technology thrive in cross-organizational work and can go deep on an MCP protocol spec in the morning and distill program strategy for senior leadership in the afternoon we want to hear from you.

Generative AI and agentic systems are reshaping how work gets done at Apple but realizing gains at scale requires more than point tools. It takes a shared strategy curated pathways for adoption and a connective layer across the many teams already this role you will own that connective layer. Your work will span three interlocking workstreams: discovery of emerging GenAI capabilities enablement through standards alignment and adoption that brings the best tools to every Apple employee. An early and critical focus will be prioritizing and delivering MCP servers and agentic AI solutions that unlock value across Apple - partnering with teams across ISu0026T including AI u0026 Data Platforms (AiDP) Employee Experience u0026 Productivity (EEP) and peer engineering organizations to define requirements manage interdependencies and ensure timely high-quality releases. You will also collaborate with Apples Privacy Security and Design experts where needed to ensure solutions meet Apples bar for safe creation. The ideal candidate combines deep program management expertise with technical fluency in GenAI and agentic systems and thrives in high-ambiguity high-impact environments where success depends on influence rather than authority.

Prioritize coordinate and drive the delivery of MCP servers and agentic AI solutions across Apple partnering with AiDP EEP and peer engineering teams to define requirements manage interdependencies and ensure timely high-quality and drive a common strategy for GenAI adoption across Apple partnering with engineering and business leaders to align priorities and translate strategy into a roadmap with clear scan best-in-class GenAI developments: MCP servers agentic AI solutions and clients GenAI workflows both internal and external and surface high-signal opportunities for Apple-wide engineering teams across ISu0026T and Apple to align on shared standards for GenAI solutions making it easy for any Apple employee building or adopting GenAI tools to do so safely and the best-in-class tools plugins skills agents and workflows to all Apple employees by reducing friction for access onboarding and ongoing as the connective tissue between existing GenAI and agentic AI communities across Apple bridging verticals representing disparate needs and ensuring no single group dominates the toward a centralized discovery and learning experience for GenAI at Apple establishing feedback loops and user groups that keep it useful trusted and continuously complex cross-organizational programs into clear compelling narratives for senior leadership - transparently communicating progress risk and strategy with tailored framing for each audience.

8 years of combined experience leading large transformational programs or technical track record of driving complex cross-functional programs at enterprise experience with GenAI LLM-based workflows or agentic systems in an enterprise or MS degree in Computer Science Information Management or a technical field or equivalent experience

Hands-on familiarity with Model Context Protocol (MCP) agent frameworks or GenAI developer with portfolio management especially managing interdependencies across multiple engineering tracks and delivery written and verbal communication skills with the ability to tailor technical concepts to audiences ranging from individual contributors to record of building internal communities developer relations programs or evangelism partnering with Privacy Security or Design organizations to land standards across a large engineering understanding of enterprise productivity domains such as engineering tooling IT operations customer care HR or leading cross-organizational initiatives where success depends on diplomacy coalition-building and neutral stewardship rather than direct ability to distill the complexities of large-scale programs into clear compelling narratives for senior using qualitative and quantitative data to drive product adoption strategies and measure impact.