Sr. Engineer, Salesforce

About Lovesac

We are a young-at-heart fast-growing furniture company dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions that are adaptable washable expandable and delivered right-to-your-door-able allowing our customers to live the life they want to live.

Our Designed for Life mission started with Sacs a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable cloud-like comfort. From there we expanded the possibility for sustainable furniture with Sactionals a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days but our goal will always remain the same to create truly adaptable comfortable furniture that can be with you for life.

About our Culture

At Lovesac we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Above all else were driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. Its about success of course but its also about making a positive impact on everyone our business touches.

About the Role

As the Sr. Engineer of Salesforce you will design build and support Salesforce solutions that enable connected customer-centric experiences across Lovesacs business. This role is responsible for configuring developing and maintaining Salesforce capabilities that support sales service marketing and store operations through reliable scalable and secure solutions.

This position is remote and will report into Lovesac Corporate HUB based in Stamford CT. Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.

What Youll Do

Salesforce Configuration & Development

• Design configure and develop Salesforce solutions using declarative tools and programmatic capabilities (Flows Apex Lightning Web Components).
• Build and maintain functionality across Salesforce clouds (e.g. Sales Service Marketing integrations) to support omnichannel customer engagement.
• Translate business requirements into scalable maintainable Salesforce solutions.
• Support feature delivery through build test deployment and post-release support.

Platform Support & Optimization

• Maintain and enhance existing Salesforce functionality to improve performance usability and adoption.
• Identify and resolve defects bugs and performance issues.
• Support platform upgrades releases and continuous improvement initiatives.
• Contribute to documentation technical standards and best practices.

Data Integration & Customer 360 Enablement

• Support Salesforce integrations with downstream and upstream systems (ERP commerce platforms marketing tools data platforms).
• Help ensure accurate consistent customer data across the CRM ecosystem.
• Implement and maintain data validation automation and security rules to support data quality and governance.
• Assist with Unified Customer Profile and identity alignment efforts.

Security Privacy & Governance

• Implement role-based access controls sharing rules and permission sets.
• Ensure solutions meet security privacy compliance and accessibility standards.
• Follow established Salesforce development and release management processes.

Collaboration & Delivery

• Partner with product managers analysts and business stakeholders to refine requirements and deliver effective solutions.
• Participate in sprint planning grooming testing and release activities.
• Support change management and operational readiness for new capabilities.

Who you Are:

Core Values: Top Ambition We All Win Together Conscious Operations Do Less and Do Best Love Matters

Table-Stake Values: Willing to Sweep Floors Grit Positive Self-Aware Self-Starting Insatiable Learners Transparency Customer-Centric

Core Competencies: Builds Customer Centricity Drives Remark-able Results Collaborates Effectively Makes Good Decisions Demonstrates Self-Awareness

Requirements

• Bachelors degree in information technology Computer Science Engineering or related field required.
• Experience implementing Salesforce products (Data Cloud Sales Cloud Service Cloud Marketing Cloud).
• 5-8 years of hands-on experience working with Salesforce as an Administrator Developer or Engineer.
• Experience with Salesforce configuration Flow automation and Apex (LWC experience a plus).
• Understanding of CRM concepts customer lifecycle management and omnichannel journeys.
• Experience supporting integrations via APIs middleware or native Salesforce tools.
• Familiarity with APIs data flows cloud environments and system security principles.
• Experience managing third-party vendors and system integrators to deliver scalable and high-quality solutions.
• Experience working in Agile/Scrum environments leading backlog prioritization sprint planning and cross-team delivery.
• Exemplify each of our Lovesac values at all times be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs) goals and deadlines.
• Must be able to travel using various forms of transportation as required by the Company in its sole discretion for mandatory meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks companywide meetings and events vendor visits).
• Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees treating all clients both internal and external with dignity and respect at all times.

Full Time Benefits*

• Financial Benefits: Annual Bonus Program Annual Grant Equity Awards 401K Matching Contribution Financial Wellness Tools.
• Health and Wellness Benefits: Medical Dental Vision Health Savings and Flexible Spending Accounts Paid Parental Leave Life/AD&D Short Term and Long-Term Disability Critical Illness and Accident Insurance Employee Assistance Program.
• Paid Time Off: Up to 160 hours of paid time off within our fiscal calendar year prorated from date of hire 8 paid company recognized holidays.
• Pet Insurance and generous Associate Discounts.

*Eligibility and terms for all benefits listed are as outlined in Lovesacs policy and plan documents. Associate pay will vary based on factors such as qualifications experience skill level and competencies.

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race color religious creed ancestry national origin ethnicity religion sex sexual orientation gender (including gender-related identity gender nonconformity or status as a transgender or transsexual individual) pregnancy age national origin marital status physical or mental disability military status genetic information or any other characteristic protected by applicable law.

Non-New York City Applicants Only: To the extent permitted by law conditional offers of employment will be contingent upon successful completion of a background check including but not limited to education verification employment history verification reference checks criminal history and motor vehicle history (if vehicle required). All qualified applicants with criminal histories will be considered in accordance with applicable local state and federal law.

Lovesac participates in E-Verify as required by law. Immigration sponsorship is not available for this role.

Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates and employees with disabilities protected medical conditions and religious beliefs. If you need an accommodation during the application or interview process please reach out to us at: