Sr Engineer, Enterprise AI

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Job Overview
The Senior Engineer Enterprise AI helps design build and scale AI-powered applications and platforms that improve productivity and intelligent decision-making across T-Mobiles enterprise environment. This role focuses on developing enterprise-grade AI solutions using Large Language Models (LLMs) Retrieval-Augmented Generation (RAG) and agentic AI frameworks integrated with internal systems and workflows. The engineer will work across the full software development lifecycle from architecture and prototyping through deployment and operational support while partnering closely with product engineering and platform teams. This role requires strong software engineering fundamentals combined with hands-on experience building and integrating AI-enabled applications in production environments. The ideal candidate is highly curious adaptable and comfortable working in a fast-moving AI ecosystem where technologies and approaches evolve rapidly.

Job Responsibilities:

Required Experience:

Education and Work Experience:

• Bachelors Degree Bachelors degree plus 3 years of related work experience
  OR advanced degree with 1 year of related work experience
  OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science Artificial Intelligence or Related Field
  Masters/Advanced Degree Computer Science Artificial Intelligence or Data Science (Preferred)
• 4-7 years Experience in developing and optimizing AI models for customer service automation using advanced techniques such as prompt engineering and fine-tuning. (Preferred)
• 4-7 years Experience in architecting and deploying sophisticated agentic AI systems to enhance reasoning and interaction capabilities in complex workflows. (Preferred)
• 4-7 years Experience in collaborating with cross-functional teams to integrate AI-driven enhancements into production systems. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $133100 - $240100

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.