Sr. Director, Payroll Operations

The Sr. Director Payroll Operations serves as the functional leader for payroll operations and is responsible for developing scalable processes strengthening operational controls optimizing technology solutions managing vendor relationships and leading payroll transformation initiatives. This role balances strategic leadership with operational oversight to ensure payroll services support employee experience business objectives and regulatory compliance.

What Youll Do:

Payroll Operations Leadership

• Provide strategic leadership and direction for payroll operations across all business entities and locations.

• Ensure timely accurate and compliant payroll administration for all employees.

• Establish and maintain operational standards governance processes and service delivery expectations.

• Serve as the leader responsible for payroll performance quality and continuous improvement.

• Develop long-term payroll strategies that support organizational growth and scalability.

Compliance Risk & Governance

• Ensure compliance with federal state and local wage and hour laws payroll tax regulations garnishments and reporting requirements.

• Maintain effective payroll controls designed to minimize financial operational and compliance risk.

• Oversee payroll audits regulatory reviews and internal control assessments.

• Develop and maintain payroll policies procedures and governance frameworks.

• Monitor legislative and regulatory changes and implement operational updates as necessary.

Payroll Transformation & Process Excellence

• Lead enterprise payroll transformation initiatives designed to improve efficiency scalability accuracy and employee experience.

• Identify opportunities for automation standardization and process optimization.

• Develop future-state payroll operating models that support organizational complexity and growth.

• Lead business process redesign efforts and drive adoption of best practices.

• Establish and monitor key performance indicators and service-level standards for payroll operations.

Technology Systems & Vendor Management

• Evaluate implement and optimize payroll technologies integrations and supporting systems.

• Partner with HRIS Finance IT and other stakeholders to enhance payroll system functionality.

• Lead payroll-related technology projects upgrades and implementation efforts.

• Manage vendor relationships service agreements and performance expectations.

• Develop business cases and recommendations for payroll technology investments and enhancements.

Strategic Business Partnership

• Partner with HR Finance Accounting Legal Tax and executive leadership to support business objectives.

• Provide subject matter expertise related to payroll operations compensation administration and compliance matters.

• Support organizational changes acquisitions divestitures and business integrations from a payroll operations perspective.

• Partner on the design and implementation of new compensation programs incentive plans and commission structures.

• Serve as the senior escalation point for payroll-related issues risks and operational challenges.

Financial Stewardship & Analytics

• Analyze payroll trends operational metrics and service performance data.

• Identify opportunities to reduce costs improve efficiency and strengthen operational performance.

• Create executive-level reporting and dashboards that support business decision-making.

• Utilize data and analytics to drive operational improvements and resource planning

People Leadership & Talent Development

• Lead coach and develop payroll leaders and team members.

• Build organizational capabilities that support future growth and succession planning.

• Promote a culture of accountability customer service operational excellence and continuous improvement.

• Establish performance expectations and support professional development initiatives.

Mergers Acquisitions & Growth Enablement

• Lead payroll due diligence activities associated with mergers acquisitions and business integrations.

• Assess payroll operational risks and integration requirements during transactions.

• Develop payroll integration strategies and transition plans.

• Ensure successful onboarding of acquired entities into payroll systems controls and processes.

• Establish scalable payroll solutions capable of supporting future expansion and organizational growth.
  

What Youll Bring:

• Bachelors degree in Business Administration Human Resources Finance Accounting or related field preferred; equivalent combination of education and relevant experience will be considered.

• 10 years of progressive payroll leadership experience including management of multi-state payroll operations.

• 5 years of experience leading large-scale payroll teams.

• Experience overseeing payroll operations for complex multi-entity or multi-state organizations.

• Strong knowledge of federal state and local payroll laws wage and hour regulations payroll taxation garnishments and compliance requirements.

• Demonstrated success leading payroll transformation technology implementations process redesign or operational improvement initiatives.

• Experience building scalable operating models governance frameworks and internal control environments.

• Strong financial acumen and ability to assess operational investments staffing models and business impacts.

• Proven ability to influence executive leadership and drive cross-functional alignment.

• Exceptional analytical problem-solving and strategic planning capabilities.

• Strong project management and organizational skills with ability to manage multiple priorities in a fast-paced environment.

• Excellent communication and presentation skills with the ability to translate complex operational issues into business-focused recommendations.

• Experience supporting mergers acquisitions integrations or organizational growth initiatives preferred.

• CPP (Certified Payroll Professional) certification desired.

About Renuity
Renuity headquartered in Charlotte NC is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust innovation and customer-first service.

To learn more visit Renuitys About Us page.

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