Sr Dir Finance Shared Services

Primary Function of Position 

The Sr. Director Finance Shared Services will be responsible for developing and implementing a strategic vision and long-term plan that advances the Finance shared services and provides a world-class level of service to our internal and external customers. The Sr. Director Finance Shared Services will oversee U.S. and Canada accounts receivable global direct and U.S. indirect accounts payable and U.S. and Europe travel and expense (T&E) reimbursement as well as work closely with our teams in Europe and Asia to ensure we have the right systems policies and procedures in place.

Essential Job Duties 

• Lead our Finance shared service teams in the U.S. and Mexico. The shared service teams are responsible for Accounts Receivable (billing including lease and pay-per-use arrangements credit and collections) Accounts Payable and T&E. The Finance shared service teams in the U.S. and Mexico also directly support certain operations in Europe including for direct accounts payable and T&E.
• Develop the strategic vision and long-term execution roadmap for taking our Shared Services Organization to the next level including developing the plan needed to move towards global shared services teams.
• Drive and foster a culture of continuous process improvements and excellence customer service.
• Monitor adherence to established Service Level Agreements ensuring highest level of customer service (internal and external).
• Ensure strong oversight of AR and AP balances with timely accurate and well-controlled reconciliation processes.
• Establish and enforce high-quality monthly and quarterly close reviews for AR AP and T&E supported by clear operational and financial metrics and regular reporting on key performance indicators (KPIs). Define track and continuously improve key AR AP and T&E metrics including SLAs cycle times and quality indicators.
• Create partnerships and build trust within the business including the Business and Regional GMs FP&A Tax and Accounting COEs as well as other teams within the larger Intuitive organization.
• Build a proactive trusted relationship with U.S. Sales Leadership to support business growth while maintaining financial discipline.
• Lead resolution of complex credit matters including setting monitoring and proactively managing credit limits and exposures.
• As a senior member of the Finance Team identify and manage the risks that the organization is facing including escalating and involving the right functional teams regionally and at Corporate as required. When needed drive coordination between all Finance Teams (COEs Shared Services Tax Trade Compliance Treasury and Customer Finance) to ensure flawless execution of the finance responsibilities drive process improvements and support business growth.
• Address and resolve complex AP issues including GRIR (Goods Received / Invoice Received) complexities with a focus on accuracy timeliness and root cause resolution.
• Drive effective coordination and alignment with both Direct and Indirect Procurement to ensure seamless Procure-to-Pay processes and issue resolution.
• Develop short-term and long-range operating objectives organizational structure staffing requirements and succession plans.
• Identify assess and implement technology solutions; stay informed on leading practices and external benchmarks to modernize and scale operations.
• Develop a close relationship with our vendors to ensure we receive best-in-class service.
• Collaborate closely with the Corporate Controller Organization and Internal Audit including ensuring completeness and accuracy of controls and financial statement documentation required for annual audits and quarterly reviews.
• Work with the shared service teams to evolve the policies and internal controls as our business changes including making recommendations for updates to the policies and internal controls.
• Mentor coach train and develop world-class shared service teams.

Qualifications :

Required Skills and Experience 

• Developing strong professional relationships and trust with key stakeholders business leaders and other enabling functions will be key to success. Demonstrated success with building strong long-term partnerships is critical.
• Possess a strong understanding of the business processes and systems affecting the performance and delivery of the shared service teams including AR AP and T&E.
• Possess strong analytical skills.
• Deep understanding of SAP or a similar ERP system.
• Deep understanding of how receivables procurement and T&E systems function and are designed.
• Proven ability to influence and motivate others to drive results in a multi-location environment.
• Strong verbal and written communication skills and ability to present complex topics in a clear and concise manner to audiences at various levels of the business.

Required Education and Training 

• University degree in accounting finance or equivalent field.
• Strong accounting and finance understanding.

Preferred Skills and Experience 

• Being a certified public accountant or having an MBA is beneficial.

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time