Sr Data Analyst, CXDesign Strategy

Conch Technologies Inc

Job Location:

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job title: : Sr Data Analyst CX/Design Strategy

Location: Remote

Duration: 6Months

Job Description

Bachelor s degree in Analytics Data Technology Business or related field
4 7 years of experience in:
CX analytics
Product analytics
Journey analytics
Customer insights
Strong hands-on experience with Qualtrics
Experience implementing and managing:
Transactional surveys
Digital intercepts
Session replay / behavioral analytics
Strong experience analyzing:
NPS / CSAT / Voice of Customer data
Contact center metrics (repeat contact call drivers AHT)
Digital funnel and journey analytics
Advanced experience with modern analytics and reporting tools such as and their onboard AI tools:
Power BI
Databricks
SQL

Thanks & Regards

Raviteja Chebolu
Desk:
Email:
Conch Technologies Inc
6750 Poplar Ave # 711 Memphis TN 38138 United States

Job title: : Sr Data Analyst CX/Design Strategy Location: Remote Duration: 6Months Job Description Bachelor s degree in Analytics Data Technology Business or related field 4 7 years of experience in: CX analytics Product analytics Journey analytics Customer insights Strong hands-on experie...