AI Data Annotator AI Trainer
Houston, TX - USA
Job Summary
At Ascendant Insurance Solutions were exploring how artificial intelligence can help us work smarter improve the customer experience and make better use of the information and data that powers our business.
Were looking for an AI Data Annotator / AI Trainer to help improve the quality accuracy and reliability of AI this role youll work at the intersection of data technology and human judgmentreviewing information labeling and categorizing data evaluating AI-generated responses and providing the feedback AI systems need to perform better.
This is a great opportunity for someone who is highly detail-oriented curious about AI and comfortable working with large amounts of information. You dont need to be an AI engineer or machine-learning scientist. What matters most is your ability to understand instructions recognize patterns make consistent decisions and communicate clearly.
Youll help teach AI systems what a high-quality answer looks like identify where models make mistakes and provide structured feedback that can be used to improve future performance.
If youre excited about the rapid evolution of AI and want hands-on experience working with technologies that are changing how businesses operate wed like to hear from you.
- Review and annotate text documents customer-service interactions and other business data according to established guidelines
- Categorize and label information accurately and consistently
- Evaluate AI-generated responses for accuracy relevance clarity tone completeness and potential errors
- Compare multiple AI responses and determine which best meets defined criteria
- Identify factual inconsistencies unsupported conclusions ambiguous language and other model weaknesses
- Provide detailed feedback that helps improve AI-generated outputs
- Create or refine examples that demonstrate what good AI responses should look like
- Follow annotation guidelines while applying sound judgment to situations that arent always straightforward
- Perform quality-control reviews of annotated data and identify inconsistencies
- Escalate unclear sensitive or potentially problematic content when appropriate
- Help improve annotation guidelines and workflows based on patterns you observe
- Work with technology operations and business teams to understand how AI tools are being used
- Maintain accurate records of completed work and quality metrics
- Use AI tools responsibly to improve research analysis documentation and productivity
- Protect confidential company and customer information throughout the process
Success in this role isnt simply about completing a high number of tasks.
Its about producing high-quality consistent reliable data and feedback that makes AI systems better.
Youll be successful when you:
- Consistently produce accurate annotations
- Understand and apply complex guidelines
- Recognize subtle differences in meaning and context
- Identify AI errors that others may overlook
- Provide clear reasoning behind your evaluations
- Maintain quality while working efficiently
- Recognize patterns in recurring AI mistakes
- Communicate issues and recommendations clearly
- Become increasingly comfortable working with AI tools and workflows
- Strong written and verbal communication skills
- Exceptional attention to detail
- Strong reading comprehension and analytical reasoning
- The ability to follow detailed instructions consistently
- Good judgment when evaluating ambiguous information
- Strong organizational and time-management skills
- Comfort working independently while meeting deadlines
- Basic proficiency with computers spreadsheets web applications and productivity tools
- A willingness to learn new AI technologies and platforms
- The ability to handle repetitive tasks without sacrificing accuracy or quality
- Curiosity about artificial intelligence machine learning and emerging technology
You may have experience in:
- Data annotation or data labeling
- AI training or AI evaluation
- Quality assurance or quality control
- Content moderation
- Customer service
- Research
- Data entry
- Insurance operations
- Claims processing
- Underwriting support
- Technical support
- Administrative operations
- Transcription
- Compliance or document review
Prior AI experience is helpful but not required.
If youve never worked as an AI trainer before but youre someone who naturally spots errors asks good questions pays attention to details and learns technology quickly you may be a strong fit.
This isnt an engineering position.
You wont be expected to build neural networks or write complex machine-learning algorithms.
Instead youll help AI systems improve through high-quality human feedback.
For example you may be asked to review two AI-generated responses and determine which one is more accurate. You might identify that an AI response misunderstood a customers question used information that wasnt supported by the available data or failed to follow a specific instruction.
Youll then document your evaluation in a structured way so the information can be used to improve the system.
Well provide training on our processes tools guidelines and AI workflows.
Youll probably enjoy this role if you:
- Naturally notice mistakes other people miss
- Enjoy analyzing information and finding patterns
- Like working with technology
- Are curious about how AI works
- Can distinguish between a technically correct answer and a genuinely useful answer
- Are comfortable making decisions based on defined criteria
- Dont mind revisiting your work to improve accuracy
- Can explain why you believe something is correct or incorrect
- Are comfortable learning new software
- Take confidentiality and data security seriously
- Want to build practical experience in one of the fastest-growing areas of technology
At Ascendant Insurance Solutions were interested in using technology thoughtfullynot simply because something is new but because it can create meaningful improvements for our employees customers and business.
As an AI Data Annotator / AI Trainer youll have an opportunity to contribute to that effort directly.
Youll work with business information AI-generated content structured data and emerging AI tools while developing skills that can translate into future opportunities across AI operations data quality business analytics automation AI governance and technology.
Were looking for people who are willing to learn challenge assumptions and help us understand both the opportunities and limitations of AI.
This role can provide a strong foundation for a career in emerging technology.
As your experience grows potential career paths may include:
AI Data Annotator Senior AI Trainer AI Quality Analyst AI Operations Specialist AI Governance / AI Program Specialist
Depending on your interests and abilities you may also have opportunities to develop skills in:
- Data analytics
- Prompt engineering
- AI evaluation
- Automation
- Machine-learning operations
- AI governance
- Quality assurance
- Business intelligence
- Process improvement
Ascendant Insurance Solutions is committed to providing competitive compensation and benefits based on the responsibilities of the position qualifications experience and internal equity.
Benefits may include:
- Competitive salary
- Medical dental and vision insurance
- 401(k) and retirement benefits
- Paid time off and company holidays
- Professional development opportunities
- AI and technology training
- Opportunities for career advancement
- Employee assistance and wellness programs
- Add company-specific benefits here
We want our hiring process to give you a realistic understanding of the work while allowing us to understand how you think.
The process may include:
- Initial conversation with our recruiting team
- Interview with the hiring manager
- Short AI/data evaluation exercise
- Discussion of your approach to evaluating AI-generated content
- Final interview and offer
You dont need to know every AI tool or terminology before applying. Were more interested in how you think learn evaluate information and solve problems.
Ascendant Insurance Solutions is an equal opportunity employer. We value a diverse workforce and do not discriminate on the basis of race color religion sex sexual orientation gender identity or expression national origin age disability veteran status or any other characteristic protected by applicable law.
AI is becoming part of how businesses operateand human judgment remains critical to making AI useful accurate and trustworthy.
If youre detail-oriented curious analytical and excited to learn how AI systems are trained and evaluated wed love to hear from you.
Apply for the AI Data Annotator / AI Trainer position at Ascendant Insurance Solutions.