Sr. Commercial Lines Account Manager

Seeking a dedicated Senior Commercial Lines Account Manager to join a dynamic team. This position is integral in maintaining strong client relationships managing accounts effectively and ensuring all client needs are met with precision and professionalism. The ideal candidate will bring expertise in commercial lines insurance a proactive approach and excellent communication skills to work with clients and internal teams.

• Manage a book of business for commercial lines accounts servicing clients from small businesses to large enterprises.
• Build and maintain strong relationships with clients understanding their unique needs and providing tailored insurance solutions.
• Collaborate with underwriters and negotiate terms to secure competitive pricing and coverage options.
• Process policy renewals endorsements and cancellations while ensuring accuracy and compliance with company and industry standards.
• Conduct thorough reviews of insurance policies to verify alignment with client expectations and identify additional coverage opportunities.
• Communicate policy changes coverage options and industry updates effectively to clients.
• Resolve complex client inquiries with speed efficiency and professionalism.
• Monitor accounts to ensure their accuracy timeliness and compliance with regulatory requirements.
• Mentor and support junior account management staff to foster professional growth within the department.
• Participate in team meetings training sessions and company activities to share insights challenges and opportunities for improvement.
• Stay informed about industry trends regulations and carrier offerings to maintain an innovative approach to client service.

• Bachelors degree in business insurance or a related field or equivalent industry experience; insurance certifications (e.g. CIC CPCU) are a plus.
• 5 years of experience in commercial lines account management within the insurance industry.
• Proven track record of successfully managing and growing client accounts in a fast-paced environment.
• In-depth knowledge of commercial insurance policies carriers and state regulations.
• Strong communication and relationship-building skills with the ability to interact effectively with a diverse group of clients and stakeholders.
• Highly organized detail-oriented and able to manage multiple priorities and deadlines.
• Proficiency in insurance management systems tools and Microsoft Office Suite (Excel Word Outlook).
• Ability to maintain confidentiality and demonstrate sound judgment in decision-making.
• Holds an active P&C (Property and Casualty) insurance license.

Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.

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