Sr Business Transformation Manager
Job Location:
New York City, NY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Calling all innovators - find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Sr Business Transformation ManagerWhat does a successful Business Transformation Manager at Fiserv do
A successful Business Transformation Manager serves as a trusted advisor to senior leadership bringing a structured problem-solving approach to ambiguous high-priority challenges and translating strategic objectives into actionable measurable roadmaps. Operating in highly matrixed organizations they expertly drive alignment across diverse cross-functional stakeholdersincluding Product Technology Sales Operations and Financeby influencing teams without direct authority and proactively resolving risks dependencies and execution barriers. From concept through execution they lead complex initiatives by designing scalable operating models and process improvements facilitating executive workshops and building leadership-ready business cases. Ultimately they ensure long-term value realization by overseeing pilot programs through to full operationalization establishing rigorous KPI frameworks to track business impact and coaching junior team members to ensure quality execution at every stage.
What you need to have:
Bachelors degree in Business Finance Engineering Analytics Economics or a related field.
Proven track record managing large cross-functional initiatives with multiple stakeholders and competing priorities.
Demonstrated ability to influence senior leaders and drive alignment across organizations without direct reporting authority.
Strong executive communication skills including development of presentations for Vice Presidents Senior Vice Presidents and executive leadership teams.
Experience translating ambiguous business problems into structured recommendations and execution plans.
Strong analytical and financial acumen with experience leveraging data to support decision-making.
Excellent project management skills with experience managing timelines dependencies risks and executive reporting.
Ability to operate independently in a fast-paced environment while maintaining strong attention to detail.
What would be nice to have:
Experience at a leading consulting firm (McKinsey Bain BCG Accenture Strategy Deloitte PwC EY KPMG) or equivalent internal strategy/transformation organization.
Experience leading enterprise transformation digital modernization AI initiatives customer experience programs or operating model redesign efforts.
Background in payments fintech merchant acquiring financial services software or technology-enabled services.
Expertise in executive storytelling board-level presentations and business case development.
Experience working with Product Engineering and Data teams to bring strategic initiatives from concept to production.
Proficiency with PowerPoint Excel Power BI Tableau JIRA Confluence and related tools.
Strong problem-solving toolkit including hypothesis-based thinking root-cause analysis process mapping stakeholder interviews and KPI framework development
Salary Range
$136000.00 - $225600.00These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
For incentive eligible associates the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Companys sole discretion.Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Manager
About Company
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
