Sr. Business Ops Manager, ASP Planning & Business Operations
Job Location:
Job Location:
Seattle, WA - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
Yesterday
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Application deadline: Jul 17 2026
AWS Specialist and Partners (ASP) Planning & Business Operations is seeking a Senior Business Operations Manager who will operate across three critical dimensions: running the business of the ASP Ops function alongside its Director driving the operational mechanisms that keep ASPs executive Leadership Team running business effectively and building the knowledge architecture that makes the entire operations team smarter and faster.
This is a role for someone who wants to own how an organization works. Youll shape how goals get set how leaders get informed and how operational knowledge stays alive and useful across a complex high-velocity team. You wont be handed a playbook youll write one pressure-test it and rewrite it when the business evolves.
Success requires genuine business depth. You need to understand how ASP drives growth across AWS services and partners how planning decisions ripple through the system and how operational mechanisms either accelerate or slow down a multi-billion dollar business because that understanding is what allows you to make good independent judgement calls about how we operate what we change and what we stop doing.
Key job responsibilities
- Partner with the ASP Ops Director on team strategy operating model design and prioritization acting as a sounding board and an independent operator who can carry decisions forward.
- Lead goal planning for the ASP Ops function: target setting cascade logic and in-year adjustments.
- Monitor organizational health across the team identify where the operating model is creating friction or falling behind and drive fixes without being asked.
- Own the operational cadence that keeps ASPs Leadership Team aligned: executive reviews (xBR) staff meetings and the supporting infrastructure that makes them effective.
- Make judgment calls about what information reaches leadership how its framed and when the format itself needs to evolve.
- Close the loop between leadership feedback and operational change by turning observations into better mechanisms.
- Design and govern the documentation ecosystem for ASP Planning & Business Operations spanning planning reviews ticketing product management and every mechanism the team supports.
- Set standards for structure currency and discoverability that Subject Matter Experts (SMEs) build against you own the system SMEs own the content.
- Deploy AI-enabled automation (Amazon Quick Kiro etc.) to keep knowledge current reduce manual upkeep and scale access without scaling headcount.
About the team
The ASP Planning and Business Operations team drives strategic planning operational excellence and builder experience transformation across AWS Specialists and Partners. We manage annual planning in-year planning workflow automation and partner internal tooling. Our team culture emphasizes curiosity customer obsession and data-driven decision making. We believe in codify simplify automate fixing the process first then scaling it through tooling and AI.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Bachelors degree or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables messages and presentations
- Fluency in sales operations planning systems or GTM operations within a technology organization
- Experience operating as a Chief of Staff business operations lead or similar right-hand role to a senior leader (Director)
- Demonstrated ability to independently represent leadership in cross-functional forums and make decisions without escalation
- Experience designing or redesigning organizational operating models business review cadences or goal planning processes
- Experience building AI-enabled automation into operational workflows (not just awareness actual implementation)
- Track record of simplifying complex operational environments rather than adding process
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
AWS Specialist and Partners (ASP) Planning & Business Operations is seeking a Senior Business Operations Manager who will operate across three critical dimensions: running the business of the ASP Ops function alongside its Director driving the operational mechanisms that keep ASPs executive Leadership Team running business effectively and building the knowledge architecture that makes the entire operations team smarter and faster.
This is a role for someone who wants to own how an organization works. Youll shape how goals get set how leaders get informed and how operational knowledge stays alive and useful across a complex high-velocity team. You wont be handed a playbook youll write one pressure-test it and rewrite it when the business evolves.
Success requires genuine business depth. You need to understand how ASP drives growth across AWS services and partners how planning decisions ripple through the system and how operational mechanisms either accelerate or slow down a multi-billion dollar business because that understanding is what allows you to make good independent judgement calls about how we operate what we change and what we stop doing.
Key job responsibilities
- Partner with the ASP Ops Director on team strategy operating model design and prioritization acting as a sounding board and an independent operator who can carry decisions forward.
- Lead goal planning for the ASP Ops function: target setting cascade logic and in-year adjustments.
- Monitor organizational health across the team identify where the operating model is creating friction or falling behind and drive fixes without being asked.
- Own the operational cadence that keeps ASPs Leadership Team aligned: executive reviews (xBR) staff meetings and the supporting infrastructure that makes them effective.
- Make judgment calls about what information reaches leadership how its framed and when the format itself needs to evolve.
- Close the loop between leadership feedback and operational change by turning observations into better mechanisms.
- Design and govern the documentation ecosystem for ASP Planning & Business Operations spanning planning reviews ticketing product management and every mechanism the team supports.
- Set standards for structure currency and discoverability that Subject Matter Experts (SMEs) build against you own the system SMEs own the content.
- Deploy AI-enabled automation (Amazon Quick Kiro etc.) to keep knowledge current reduce manual upkeep and scale access without scaling headcount.
About the team
The ASP Planning and Business Operations team drives strategic planning operational excellence and builder experience transformation across AWS Specialists and Partners. We manage annual planning in-year planning workflow automation and partner internal tooling. Our team culture emphasizes curiosity customer obsession and data-driven decision making. We believe in codify simplify automate fixing the process first then scaling it through tooling and AI.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Bachelors degree or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables messages and presentations
- Fluency in sales operations planning systems or GTM operations within a technology organization
- Experience operating as a Chief of Staff business operations lead or similar right-hand role to a senior leader (Director)
- Demonstrated ability to independently represent leadership in cross-functional forums and make decisions without escalation
- Experience designing or redesigning organizational operating models business review cadences or goal planning processes
- Experience building AI-enabled automation into operational workflows (not just awareness actual implementation)
- Track record of simplifying complex operational environments rather than adding process
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Mountain View - 147300.00 - 199300.00 USD annually
USA CO Denver - 133900.00 - 181200.00 USD annually
USA NY New York - 147300.00 - 199300.00 USD annually
USA TX Dallas - 133900.00 - 181200.00 USD annually
USA VA Arlington - 133900.00 - 181200.00 USD annually
USA WA Seattle - 133900.00 - 181200.00 USD annually
Required Experience:
Manager
About Company
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