Sr. AI Product Manager – Market Access

Business Introduction
GSK remains committed to achieving bold commercial ambitions for the future. By 2031 we aim to deliver 40 billion in annual sales leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines specialty medicines and general medicines.
Through continuous innovation and a dedicated focus on scientific and technical excellence we strive to develop and launch new groundbreaking treatments that address critical health challenges.


You will lead how GSK uses AI to deliver measurable commercial outcomes across Market Access - spanning enterprise account management organized provider account systems (IDNs health systems ACOs GPOs and specialty pharmacy networks) pricing contracting trade and channel management (wholesalers distributors specialty pharmacies and 340B) and payer engagement. You will sit with business leaders understand how their work actually gets done and decide where AI and agentic technology can make the biggest difference. Then you will own delivery end to end - discovery build evaluation production deployment and ongoing performance management - working hands-on with agentic frameworks LLM-based workflows and the commercial technology stack behind market access (CRM and account platforms contract and rebate management trade data and master data).

This role sits at the intersection of product engineering and commercial strategy. You will make your own feasibility and build-vs-buy calls define what good looks like for non-deterministic AI systems and move solutions from proof-of-concept into governed monitored production use that integrates with systems of record such as enterprise CRM contract/chargeback/rebate platforms and trade data warehouses. Success is measured by adopted capabilities and quantified commercial impact.

Were looking for clear thinkers who combine commercial awareness with practical delivery skills - someone business leaders trust and technologists respect. This is a chance to shape where GSK invests in AI across market access in support of our mission to unite science technology and talent to get ahead of disease together

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Identify where AI and agentic technology can create the most value across enterprise account management organized provider account systems (e.g. IDN/health system account planning affiliation and hierarchy mapping formulary and pathway monitoring) pricing contracting chargeback and rebate processing trade and channel management (wholesaler distributor specialty pharmacy 340B) and payer engagement --- weighing impact feasibility and risk to prioritize investment. shape the AI roadmap balancing quick wins with long-term capability and assess build buy and partner options including AI capabilities embedded in incumbent platforms versus custom agentic solutions.

• Partner with Market Access Commercial Operations Trade & Distribution Finance Tech and Data teams to turn pain points into clear specific problem statements across enterprise account planning provider account management contracting and channel operations.

• Build business cases with clear expected benefits costs and success measures;

• Own delivery end to end - leading data scientists engineers UX designers and vendors through design build evaluation and production deployment including integration with CRM/account platforms (e.g. Salesforce Life Sciences Cloud Veeva) contract and rebate management systems (e.g. Model N Vistex SAP) and cloud data platforms (e.g. Snowflake Databricks Azure) - making key build and release decisions tied back to the business case.

• Partner with Data Engineering and commercial data owners to secure the data foundation these products depend on - contract pricing rebate chargeback claims formulary and trade data (EDI 844/852/867 wholesaler and specialty distributor data 340B covered entity data) quality lineage and master data alignment (customer account and organizational hierarchy mastering across HCO/HCP IDN GPO and ship-to/sold-to relationships e.g. via Reltio Veeva Network or IQVIA OneKey).

• Set the quality bar for AI solutions - validate before release then own them after go-live: monitor model prompt and agent performance in production manage versioning and change control triage failure cases and drift and run continuous improvement loops from user feedback.

• Ensure responsible AI use with human oversight documentation compliance and governance built in from the start including GxP/SOX-relevant controls government pricing and 340B compliance privacy and auditability for contract and pricing decisions.

• Manage budgets timelines vendor performance and delivery risk flagging issues early.

• Prototype and validate solutions in the real world with account teams contracting trade and channel operations users then drive adoption - enablement training documentation and SOP updates - and convert proven solutions into reusable patterns other Commercial and D&T teams can adopt.

Why You
Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals

• 8 years of experience in life sciences or healthcare including experience in market access commercial operations such as enterprise or provider account management (IDNs health systems GPOs) pricing contracting trade and channel management (wholesaler distributor specialty pharmacy 340B) or payer engagement.
• Experience translating complex business problems into programs with measurable results.
• Experience setting priorities and developing roadmaps or investment cases for senior leadership decision-making.
• Experience overseeing technology delivery from design through production deployment on commercial platforms such as CRM/account management contract and rebate management or trade data and master data management. Experience with AI or advanced analytics solutions is preferred.
• Experience managing delivery teams and vendors on complex programs including budgets timelines and quality.
• Experience building and operating agentic AI or LLM-based workflows in production environments from concept through measured outcome (e.g. contract and amendment analysis chargeback/rebate validation account intelligence and next-best-action trade data anomaly detection).
• Experience with market access commercial systems including enterprise CRM and account platforms contract/chargeback/rebate and gross-to-net systems trade data (EDI 844/852/867 and wholesaler/distributor feeds) formulary and claims data (e.g. IQVIA Symphony MMIT) and customer/account master data.
• Experience with agile delivery and testing/validation in regulated environments including computer system validation and SOX/GxP-aligned change control.
• Experience partnering with data scientists and vendors on the evaluation monitoring and governance of models and agentic workflows.
• Experience presenting complex information to senior stakeholders.
• Bachelors degree in business economics data science computer science public health or life sciences

Preferred Qualification
If you have the following characteristics it would be a plus

• Advanced degree (MBA MSc MPH PhD) in a relevant discipline.

• Direct experience building AI solutions for market access operations enterprise or provider account intelligence contract and trade analytics real-world evidence or health technology assessment.

• Experience with IDN/health system affiliation data and account hierarchy modeling (e.g. Definitive Healthcare IQVIA OneKey) and with 340B specialty pharmacy and distributor channel data and compliance.

• Experience designing or operating agentic AI/automation platforms (e.g. LLM orchestration frameworks workflow or agent builders) in a regulated enterprise setting.

• Familiarity with cloud AI platforms (Azure AI Google Cloud AWS) data platforms (Snowflake Databricks) integration of AI with Salesforce or Veeva and MLOps/LLMOps concepts.

• Experience with human-in-the-loop systems prompt engineering or deploying generative AI in regulated environments.

• Experience assessing AI vendors or platforms.

• Experience leading transformation merger integration or operating model change.
  
  

This role is offered as a hybrid position. You will need to be on-site part of the week and work remotely the remainder. We are transparent about the need for strong cross-functional collaboration commercial judgement and technical understanding.

#Li-GSK

#AGTech

Skills

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK

Uniting science technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade as a successful growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale.

People and patients around the world count on the medicines and vaccines we make so were committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients accountable for impact and doing the right thing is the foundation for how together we deliver for patients shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK please contact the appropriate Recruitment Staff by emailing us at -

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) military service or any basis prohibited under federal state or local law.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSKs commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license GSK may be required to capture and report expenses GSK incurs on your behalf in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSKs compliance to all federal and state US Transparency requirements. For more information please visit the Centers for Medicare and Medicaid Services (CMS) website at Experience:

Senior IC