Specialty Retail Manager

Ingram Content Group (ICG) is seeking a Specialty Retail Manager to join our team here in La Vergne TN just outside of Nashville. Sells Ingram Book Groups programs systems and services to new customers. Develops close and productive working relationships with new and existing customers Retail Sales Team Business Analytics Team Product Team and Marketing Team. Coordinates solutions to customer challenges and appropriately communicates them to the customers. Manages customers inventory needs including product selection assortment creation allocation strategies troubleshooting and order/shipping issue resolution.  Serves as key partner with publishers customers and internal Ingram departments for this segment of business.  Works in conjunction with the Manager Specialty Retail and Sales Directors to develop sales and product merchandising plans that maximize Ingrams value proposition to retailers.

Ingram Content Group (Ingram) connects people with content in all forms. Providing comprehensive services for publishers retailers libraries and educators Ingram makes these services seamless and accessible through technology innovation and creativity. With an expansive global network of offices and facilities Ingrams services include digital and physical book distribution print-on-demand and digital learning.

Required Qualifications:

• Bachelors degree or year for year experience
• 4 years progressive experience in Sales Inventory Management Project Management or Marketing
• 1 year previous intermediate to advanced experience in Excel creating spreadsheets to include formulas data manipulation charts/graphs and V look-ups

Preferred Qualifications:

• Experience working in the book industry
• Knowledge of the wholesale business

Key Responsibilities:

• Manages relationships with publishers customers and internal Ingram departments. 
• Analyzes customer sales and book industry trends by category to understand the product needs of customers.  Identifies product opportunities that drive profitable business for the customers and Ingram.  Works with suppliers to develop or improve product offerings for customers. 
• Creates and provides analysis and advice to both customers and suppliers to drive the business in a profitable direction.
• Works with suppliers to create pre-packs promotions and marketing materials using customer marketing vehicles. 
• Negotiates manages and monitors exceptional terms of sale (TOS) for title-specific business.
• Formulates sales forecasts and determines initial buy quantities appropriate sales timing and seasonality.
• Determines title allocations for customers including initial orders replenishment test titles author signings and new store openings with the focus to maximize sales and sell through.
• Assists in resolving issues related to ordering and shipment of titles.  Drives service level investigations and improvements to include working collaboratively with Operations DCs IT Ingram Transportation customers HQ and customers stores. 
• Communicates shipment issues such as arrival times PO problems and refused shipments as well as respective solutions for each issue to customers.
• Understands supply chain requirements for customers and aids in developing solutions to shipping issues. Works with Management to identify opportunities and requests necessary system changes or reports that will ensure orders/titles are received processed and shipped on a timely basis.
• Analyzes sales trends at category sku and customer level. Communicates regularly with Customers and internal departments about how sales and returns are tracking and the reasons for those trends. Creates key sales reports and analyses and distributes to relevant parties.
• Works with the Manager Specialty Retail to develop and monitor profitable relations and prepare seasonal business reviews.
• Assists in the development of yearly sales and inventory plans based on historical performance forecasts planned changes in management and strategy and overall corporate direction for category groups.
• Supports retail segment sales through merchandising and promotional activity.
• Partners with Retail Sales and Product teams to develop and plan seasonally appropriate merchandise promotions and identify key item drivers.

Hiring Salary Range: $66528k - $84115k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicants education experience knowledge skills and abilities geographic location as well as internal equity and alignment with market data.

Additional Information :

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans HSA Vision Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match Life and AD&D Employee Assistance programs Group Legal & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading and Ingram Content Group (Ingram) connects people with content in all forms. Providing comprehensive services for publishers retailers libraries and educators Ingram makes these services seamless and accessible through technology innovation and creativity. With an expansive global network of offices and facilities Ingrams services include digital and physical book distribution print-on-demand and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC Ingram Publisher Services LLC Lightning Source LLC Ingram Library Services LLC Tennessee Book Company LLC Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age work related mental or physical disability veteran status sexual orientation gender identity or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish 

Remote Work :

No

Employment Type :

Full-time