Specialty Account Coordinator (Full Time-HYBRID)

The Specialty Account Coordinator is responsible multiple facets of patient account coordination including insurance/benefit verification denials management and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs such as drug copay cards that patients may qualify for assisting patients in enrolling in those programs monitoring services rendered and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations as well as ophthalmology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification documentation or claims submission requirements. It also requires accuracy attention to detail and the ability to communicate well with physicians staff patients and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission values and Mercy Service Standards.

MINIMUM QUALIFICATIONS:

Education: Some college hours in business finance and/or accounting related courses preferred.
Experience: A minimum of 3 years related experience required.
Other skills & knowledge (skills knowledge abilities)
- Interpersonal organizational and analytical skills required.
- Must possess ability to work in stressful situations meet deadlines and perform daily responsibilities with consistent accuracy.
- Ability to use logic good judgement and be able to rapidly identify and initiate corrective action when problems arise.
- Must be able to communicate effectively providing good written and oral direction to co-workers.
- Must be able to deal effectively with VBO management and co-workers in demanding situations.

From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.

Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.