Specialist, Workforce Planning
New York City, NY - USA
Job Summary
Presidio Where Teamwork and Innovation Shape the Future
At Presidio were at the forefront of a global technology revolution transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation automation and intelligent insights.
The Role
The Specialist Workforce Enablement is a hands-on endpoint technology professional responsible for enabling deploying refreshing and supporting modern workplace devices and applications across Windows and Apple environments.
This role specializes in endpoint provisioning application packaging and deployment device lifecycle management desktop migration data migration and modern endpoint management.
The ideal candidate possesses strong technical expertise across Microsoft Intune Windows Autopilot Apple Business Manager Jamf MDM/UEM SCCM/Configuration Manager application packaging zero-touch provisioning pre-provisioning and device migration strategies.
Key Responsibilities:
Endpoint Provisioning & Deployment
- Perform and support Windows and Apple device provisioning including pre-provisioning and zero-touch deployment.
- Configure and deploy Windows devices using Windows Autopilot Microsoft Intune and Entra ID.
- Configure and deploy Apple devices using Apple Business Manager Automated Device Enrollment and Jamf.
Application Packaging & Deployment
- Package test deploy maintain and troubleshoot enterprise applications across Windows and Apple platforms.
- Develop application packages using traditional and modern packaging methodologies.
- Support application packaging and deployment through Microsoft SCCM / Configuration Manager including applications packages collections task sequences detection
- Perform application compatibility testing and remediation before enterprise deployment.
SCCM / Configuration Manager
- Support enterprise endpoint environments utilizing Microsoft Configuration Manager (SCCM) and modern cloud management platforms.
- Troubleshoot SCCM client health application deployments software distribution task sequences collections policies and deployment failures.
- Assist with modernization of application deployment compliance configuration and endpoint management processes.
- Support hybrid/co-managed environments during technology transition and migration periods.
MDM & Endpoint Management
- Administer and support Microsoft Intune Jamf SCCM/Configuration Manager and other endpoint management technologies.
- Create maintain and troubleshoot device configuration profiles compliance policies application deployments enrollment workflows and endpoint policies.
- Support Windows and Apple MDM enrollment and lifecycle management.
Device Refresh & Desktop Migration
- Plan enterprise device refresh and hardware replacement programs.
- Support Windows desktop and operating system migration initiatives.
- Develop migration rollback and contingency procedures.
Data Migration & User Experience
- Develop end-user data migration strategies for device refreshes and desktop migrations.
- Assess user data applications profiles configurations and business requirements before migration.
Required Qualifications:
- Bachelors degree or relevant work or military expereince
- 5 years of experience in endpoint management desktop engineering application packaging workplace technology IT operations or a related hands-on experience with Windows endpoint deployment and management.
- Strong experience with Microsoft Intune and Windows Autopilot.
- Experience with SCCM / Microsoft Configuration Manager and enterprise software distribution.
- Experience with Apple Business Manager Jamf and Apple device provisioning
- Strong understanding of MDM/UEM concepts device enrollment configuration profiles compliance policies and application deployment.
- Strong understanding of endpoint lifecycle management.
Preferred Qualifications:
- Experience with SCCM-to-Intune migration and co-management.
- Experience transitioning from traditional imaging to Windows Autopilot and modern provisioning.
- Experience with Windows Autopilot pre-provisioning
- Experience with Apple Automated Device Enrollment and Jamf.
- Experience with Entra ID Microsoft 365 and cloud-based identity/device management.
- Microsoft Apple Jamf ITIL or other relevant technical certifications.
Core Technical Competencies:
- Windows Endpoint Management
- Microsoft Intune
- Windows Autopilot
- SCCM / Microsoft Configuration Manager
- Apple Business Manager
- Jamf
- MDM / UEM
- Zero-Touch Provisioning
Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers - thinkers builders and collaborators - who push the boundaries of whats possible. With our expertise AI-driven analytics cloud solutions cybersecurity and next-gen infrastructure we enable businesses to stay ahead in an ever-evolving digital world.
Here your impact is real. Whether youre harnessing the power of Generative AI architecting resilient digital ecosystems or driving data-driven transformation youll be part of a team that is shaping the future.
Ready to innovate Lets redefine whats next-together.
About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds including underrepresented and marginalized communities. We encourage women people of color people with disabilities and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.
At Presidio speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation security networking digital transformation and cloud computing. Presidio fills gaps removes hurdles optimizes costs and reduces risk. Presidios expert technical team develops custom applications provides managed services and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit
Applications will be accepted on a rolling basis.
Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer we strive to have a workforce that includes the community we serve.
Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race color religion sex age national origin disability veteran status genetic information and other legally protected categories.
The Know Your Rights Poster is available here: EEO Policy Statement is available here: is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services please provide priority referrals to.
Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Required Experience:
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About Company
Presidio is a global digital solutions and services provider delivering software-defined cloud, collaboration and security solutions to customers of all sizes.