Specialist, Technical Operations National Geographic

Job Posting Title:

Specialist Technical Operations - National Geographic

Req ID:

Job Description:

The Specialist Technical Operations role supports media operations content preparation and distribution activities for internal and external stakeholders across productions marketing communications technical and events teams. Responsibilities include processing work orders organizing media assets supporting content delivery through approved platforms assisting users with technical requests and maintaining accurate operational records. This role works within established processes and collaborates with technical and operational teams to ensure the timely and accurate delivery of media content while maintaining quality confidentiality and service standards.

Responsibilities

• Process internal requests and resources within internal systems for work orders post- production schedule management and adjust for 3rd parties inquires.
• Troubleshoot technical requests on the fly to support departments for program duplication needs & distribution.
• Onboard and support requests in the MediaSilo/screening sites.
• Work with high profile content that will be distributed across internal and external teams.
• Maintain on time delivery of priority materials from the Event tracker.
• Assist Corp. Communications for full staffing events requiring the A/V team expertise.
• Oversee the organization and tracking of audio/video equipment through equipment check-in/check-out and inventory control processes ensuring camera systems and related gear are operational production-ready and accurately accounted for

Basic Qualifications

• Minimum 3 years of experience in media operations content distribution post-production mastering or other event/distribution-related functions.
• Strong organizational communication and customer-service skills.
• Experience working with digital media assets and content delivery systems.
• Must have a good understanding of the motion picture post-production process (asset creation versioning and QC) and technical delivery requirements (codec aspect ratios and audio layouts); in addition to localization documentation and captions.
• Demonstrated experience maintaining and tracking audio/video production equipment including cameras microphones tripods batteries chargers and SD cards with proficiency using Airtable or similar inventory management systems to ensure equipment readiness and accountability.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience with MediaSilo PIX Aspera Airtable or similar systems.
• Knowledge of media workflows file formats and digital asset management practices.
• Experience supporting media distribution content operations or post-production teams.

Required Education

• Bachelors Degree or equivalent experience required

Preferred Skills

• MS Office Suite
• Wonderland Elements or Media Asset Library Experience
• Scheduling Systems (Scheduall/Mediapulse)
• Airtable
• Aspera/ Mounted Drives
• Smartsheet

The hiring range for this position in Washington DC is $59600 to $79800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidates geographic region job-related knowledge skills and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package in addition to the full range of medical financial and/or other benefits dependent on the level and position offered.

Job Posting Segment:

National Geographic

Job Posting Primary Business:

National Geographic (DET)

Primary Job Posting Category:

Network Operations Coordination

Employment Type:

Full time

Primary City State Region Postal Code:

Washington DC USA

Alternate City State Region Postal Code:

Date Posted: