Specialist, Payroll Vantagen

Baker Tilly is a leading advisory tax and assurance firm providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the worlds leading financial centers New York London San Francisco Los Angeles Chicago and Boston. Baker Tilly Advisory Group LP and Baker Tilly US LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws regulations and professional standards. Baker Tilly US LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group LP and Baker Tilly US LLP trading as Baker Tilly are independent members of Baker Tilly International a worldwide network of independent accounting and business advisory firms in 141 territories with 43000 professionals and a combined worldwide revenue of $5.2 billion. join the conversation onLinkedInFacebookandInstagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status gender identity sexual orientation or any other legally protected basis in accordance with applicable federal state or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group LP employee e-mail accounts are considered property of Baker Tilly Advisory Group LP and are not subject to payment of agency order to be an authorized recruitment agency (search firm) for Baker Tilly Advisory Group LP there must be a formal written agreement in place and the agency must be invited by Baker Tillys Talent Attraction team to submit candidates for review via our applicant tracking system.

The main responsibilities of this role is to provide direct support and consulting to our payroll clients. This role is expected to understand payroll in depth and to maintain knowledge of payroll practices and laws so as to provide better service and information to our clients. Under the supervision of the Payroll Supervisor this role is expected to be independently managing their client relationships however when needed escalating issues or challenges for prompt resolution.

Client Service & Deliverables

• Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies

• Review and/or process payrolls in a timely manner to meet client deadlines to include updating employee records calculating/paying bonuses or severance reviewing accuracy of federal and state income related tax calculations and reconciling payroll deposits tax withholdings wage garnishments etc.

• Prepare reports of employee earnings taxes deductions and employers contribution for social security and unemployment

Client Service

• Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters

• Maintain confidence of employee data by keeping all information confidential

• Accurately convey detailed information in both written and verbal format

• Provide technical software support to clients

• Identify and accurately capture out of scope work

• Identify new opportunities to expand services to clients

Implementation & Technology

• Be an additional resource to the implementation team when needed

• Interviews clients to gain understanding of payroll needs

• Manage new client implementation projects ensuring timely completion and client satisfaction

• Train clients on payroll processes as necessary

Individual and Team Development

• Be a resource to new hires and/or less experienced staff as it relates to clients software payroll and/or processes

• Provide honest feedback to new hires/less experienced staff in a timely manner

• Help build team capabilities and knowledge by sharing insights and lessons learned

• Research and maintain product knowledge on ADP software platforms

• Maintain current knowledge of local state and federal practices and laws

• 2-year degree preferred or 2 years experience in lieu of degree

• Associate degree preferred

• Experience with ADP software platforms desirable

• Working knowledge of Outlook and Microsoft Office Suite (Word Excel PowerPoint)

• Highly detail oriented and focused on accuracy

• Strong organization and time management skills

• Strong adaptability and multi-tasking skills

• Ability to effectively work in a deadline driven environment serving multiple clients

• Ability to provide exceptional client service

• Strong written and verbal communication skills; appropriately and professionally communicates with all levels

• Ability to learn new technology and processes quickly

• Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate

The compensation range for this role is $21.50 to $41.00. Actual compensation is influenced by a variety of factors including but not limited to skills experience qualifications and geographic location.