Specialist II, Learning and Development
Knoxville, TN - USA
Department:
Job Summary
The Specialist II Learning and Development will perform routine new hire onboarding in support of the Strategic Sales team. This role will also play a crucial role in enhancing the skills and performance of our sales team through the delivery of comprehensive training programs.
In this role you will:
- Facilitate the training of new Sales representatives on sales techniques standard operating procedures sales specific technology and customer service best practices.
- Conduct dynamic and interactive training sessions workshops and role-playing exercises that foster a positive learning environment that encourages participation collaboration and skill application.
- Maintain team member training records
- Collect feedback from participants and management to continuously improve training programs and measure their impact on sales performance.
- Follow the training curriculum as assigned.
Qualifications :
- Bachelors degree or equivalent required
- Minimum three years experience
- Intermediate Microsoft Office skills
- Intermediate Customer Relation Management (CRM) software preferred.
- Basic knowledge of fuel and trucking industry preferred
- Thorough knowledge of company products and offerings
- Requires expanded conceptual knowledge in own area
- Applies understanding of business drivers
- Responsible for providing guidance for colleagues with less experience
- Solves problems in straightforward situations
- This position requires candidates to be legally authorized to work in the United States without employer sponsorship.
Additional Information :
- Nation-wide Medical Plan/Dental/Vision
- 401(k) Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Weekly Pay
#LI-EM1
Remote Work :
No
Employment Type :
Full-time
About Company
Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of ... View more