Specialist, Cashiers & Student Accounting

Compensation Type: Hourly

Compensation: $18.50

The Fiscal Specialist Cashiers & Student Accounting provides customer service and financial information to students and third-party companies and organizations that pay students tuition and fees and assists customers with questions regarding students accounts through direct contact by phone in-person and email. This role assists with balance inquiries processes payments for tuition and fees and reconciles student financial transactions statements records and reports. This position also assists internal customers with deposits disburses checks to students and employees and includes credit card cash-handling and balancing responsibilities.

Customer Service

• Assist students in completing their payment of tuition books and other charges. Respond to questions from students and third-party organizations about account balances collection processes and transaction activity on students accounts.
• Assist students in-person over the phone and by email during regular business hours. Provide the same services in extended times at the start of the academic semesters.
• Receive and processes credit cards checks and cash for processing and balancing. Review student concerns with their accounts investigates and resolves according to college policy and procedure.
• Collaborate with other college departments to ensure students are billed accurately based upon information in the student information system and/or third-party contracts.
• Use Excel to provide information to students and current on policies procedures regulation and other guidance to ensure accuracy of work and compliance with this such as FERPA PCI cash handling requirements and financial aid regulations. Occasionally may work at our Delaware campus serving students.

Accounts Receivable

• Assist with invoicing collection of tuition and fees and refunds both directly for students and for third-party companies and organizations according to college policy and procedure and terms of related third-party contracts.
• Work with Assistant Director and others in the department to create processes necessary for an increasing number of new third-party contracts.
• Provide information to companies on their websites or their Excel spreadsheets to enable payment for students tuition fees and book and supplies as needed. Ensure that information is accurate and timely.
• Receive and processe tuition and fee payments. Analyzes and reconciles student accounts. Analyze student account information (e.g. billing payments and Financial Aid distribution).
• Examine records of amounts due. Document analyze verifie and post transactions to journals ledgers and other student records. Verifie financial aid disbursements monitors student accounts and ensure accuracy.
• Maintain student records adding account notations and scanning documents. Completes and maintains required documentation. Scan balancing information student vouchers and student backup documentation.

Culture of Respect:

• Fosters and maintains a safe environment of respect and inclusion for faculty staff students and members of the community.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• High School Diploma or GED.
• One (1) year of progressively responsible professional experience.

*An appropriate combination of education training coursework and experience may qualify a candidate.

*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

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Additional Information

In order to ensure your application is complete you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor Annually Contracted Faculty and Adjunct) you will need to upload an unofficial copy of your transcript when completing your aplication.

• Prior to submitting your application please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College please log in to Workday to use the internal application process.

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