Specialist AI GTM Strategy and Activation Technical Market Engagement
Chicago, IL - USA
Job Summary
Secure Every Identity from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. Were all in on this mission. If you are too lets talk.
Okta Secures AI is how enterprises give AI agents an identity govern what those agents can reach and prove it to auditors. The buyers are engineers architects and security practitioners who expect technical proof not a business-value slide. The Technical focus area owns that audience: the reference architectures technical content demos and deep-dive assets that hold up under live questioning.
You are the execution engine for that motion. You keep the technical content set accurate current and usable as the product ships new capabilities and you take on well-scoped builds so the rest of the team can focus on net-new strategy and proof. Your first major ownership area is the technical content for the Blueprint Maturity Model (BMM). The BMM is the staged framework (Foundational Scaling Advanced Strategic) that TAMs CSMs and FDEs use to move customers from first agent discovery to fully governed production-scale agent identity. You also help with the plans guides and templates that go with it.
This is a hands-on technical role. You will learn the product deeply build and maintain assets and work with the field teams who use your content every day. Youll start mostly behind the scenes and close to the field. As your depth and judgment grow youll spend more time directly in front of customers.
Every role in this org carries these applied to its focus area. At this level you contribute to and execute against each one with guidance from the Technical lead.
- Messaging and positioning: Apply the Technical narrative consistently across every asset you build or maintain and flag where content has drifted from what the product actually does.
- Buyer persona and market insight: Capture what you hear from TAMs CSMs FDEs SEs and customer calls and turn it into concrete updates to content and the BMM.
- Competitive and category intelligence: Track roadmap changes competitor feature releases and protocol developments (MCP Cross App Access agent auth patterns) and summarize what they mean for our technical content.
- Go-to-market planning and launch execution: Get technical assets guides and BMM entries updated and ready when features move from roadmap to Beta EA and GA.
- Sales enablement and field readiness: Maintain the guides demo catalog and reference material that SEs TAMs and CSMs rely on and track whether they actually use it.
- Customer-facing content and asset ownership: Own accuracy and freshness for your assigned assets end to end starting with the BMM and retire whats outdated.
- Cross-functional influence: Work with product engineering Customer Success and Professional Services to collect the inputs you need without formal authority over any of them.
- Roadmap pricing and packaging input: Bring recurring field and customer feedback (product gaps feature requests deployment friction) to the Technical lead with the evidence behind it.
- The Blueprint Maturity Model technical content. Keep each stage and capability current: the customer value the Okta feature that delivers it and the guide that implements it. Add new capabilities as they ship move to be released items into active stages as they reach Beta EA or GA and keep stage criteria aligned with how customers actually progress.
- The BMMs associated content and templates. Keep the TAM Technical Project Plan Customer Overview Status Overview and Actions & Deliverables templates consistent with the model. That means matching numbering accurate task lists and correct ownership (RACI) across CSM TAM PS and FDE.
- Implementation guides and technical collateral. Build and maintain the step-by-step guides linked from the BMM and the wider content set (for example SSO for agents Cross App Access agent import and registration token exchange secure token storage system log streaming to a SIEM and agent deactivation) so every BMM entry points to something a TAM can hand to a customer.
- Demo environments and the demo catalog. Keep demos working as the product changes document every setup to the teams standard and capture high-quality screenshots visuals and recordings for reuse.
- Field feedback loop. Gather input from TAMs CSMs and FDEs on where customers get stuck in the BMM and turn it into proposed updates for the Technical lead to review.
- Release and roadmap tracking. Watch Okta Secures AI release notes Beta and EA programs and competitor launches and keep a running log of what needs updating in the content set.
- Scoped builds for the team. Take on assigned pieces of larger projects such as reference architecture diagrams deep-dive sections and demo scenarios and deliver them accurately and on time.
Youll start close to the field rather than out in front of it. Youll join TAM CSM and SE calls to hear where customers get stuck support demos and technical sessions and check that BMM guidance holds up in real deployments. As your product depth and confidence grow youll run demos and technical sessions yourself present the BMM to customers and represent Okta Secures AI at technical and developer events. Your customer-facing scope expands as you earn it.
- 25 years in technical marketing solutions engineering technical account management professional services developer relations or another technical customer-facing role for a B2B software product. Identity or security experience is a plus.
- Hands-on proficiency with SaaS admin consoles CLIs and APIs. You can stand up an integration follow (and improve) technical documentation and debug when a setup doesnt behave.
- Working knowledge of identity fundamentals (SSO OAuth 2.0 OIDC SAML) and a strong interest in going deep on agent identity: MCP Cross App Access token exchange and agent authentication and authorization patterns.
- Clear technical writing. Your guides are accurate well-structured and usable by someone who wasnt in the room.
- Rigor and attention to detail. You keep a large fast-changing body of content consistent version-controlled and correct.
- Proactive habits. You spot gaps and stale content without being asked and you come with a proposed fix.
- Comfort working across teams and taking input from TAMs CSMs SEs product managers and engineers.
- Comfort operating in an early fast-moving market where the product the roadmap and the guidance change weekly.
- Willingness to travel occasionally (roughly 10%) for customer engagements team sessions and events. This will grow as your role becomes more customer-facing.
- BMM and associated content are accurate current and delivered on time and no shipped capability is missing from the model or its guides.
- TAMs CSMs and FDEs use the BMM and its guides to drive customer progression without reworking them.
- Assets you build are reused across at least two channels or teams.
This role is the foundation of the Technical team. Growth toward the next level means moving from executing assigned work to independently finding gaps building self-documented solutions without being asked and owning more of the customer-facing technical conversation yourself.
P26090
The annual base salary range for this position for candidates located in the San Francisco Bay area is between:
$122000 - $168000 USD
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area) Colorado Illinois New York and Washington. Your actual base salary will depend on factors such as your skills qualifications experience and work addition Okta offers equity (where applicable) bonus and benefits including health dental and vision insurance 401(k) flexible spending account and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area) Colorado Illinois New York and Washington is between:
$109000 - $149000 USD
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About Company
The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an imme ... View more