Special Projects Coordinator

• Monitor the Special Projects channel and Salesforce for new work orders.
• Confirm each work order has complete instructions stock keeping units (SKUs) quantities and attachments such as FBA labels bills of lading (BOLs) and pack lists before work starts.
• Keep a daily project tracker showing status due dates carrier pickup dates and what each open work order is waiting on.
• Update work order status in Salesforce and inventory status in Shipedge as work is completed.
• Post a completion reply on every project thread with final counts box and pallet counts weights dimensions photos and labor time.
• Keep Account Managers informed as work orders move from intake to completion.
• Help prepare the Team Leads end-of-day and end-of-week progress summaries.

• Review each new FBA labeling and kitting work order and build a prep checklist covering SKUs quantities locations units per box label types and serial-scan requirements.
• Create and print all required labels before the job is released to the floor including FBA box labels product and overlay barcodes and case and pallet labels.
• Look up inventory locations then pull and stage product components boxes and supplies in the project area.
• Stage each job with its work instructions or bill of materials (BOM).
• Flag missing information or materials to the Account Manager before work begins.
• Track labor time from start to finish and capture photos weights dimensions and final counts at completion.
• Step in hands-on as volume or deadlines require especially on large FBA shipments and kitting runs.

• Assist with recurring order batches including printing batches and labels and handing work off to associates.
• Build and stage pallets for freight disposal donation and client offboarding and take weights and dimensions for freight quotes.
• Report carton and unit counts on disposals and bulk orders so the correct pick and pallet fees are billed.
• Perform cycle counts and recounts and flag discrepancies to the Team Lead and Account Manager.
• Coordinate staging space and carrier pickup timing with Warehouse Management and escalate missed pickups.

• Keep work instructions and example photos for repeat projects up to date in the company Wiki.
• Keep label printers supplies and project materials stocked and request replenishment before they run out.
• Cover routine coordination as needed.

• One to two years of experience in warehouse fulfillment or third-party logistics operations.
• Experience using a warehouse management system (WMS) barcode scanners and label printers.
• Strong attention to detail with counts SKUs and labeling specifications.
• Basic computer skills including email Microsoft Teams and Excel.
• Ability to manage several projects at once and communicate status clearly in writing.
• Ability to stand walk bend and lift up to 50 lbs.
• Availability for extended hours around FBA deadlines carrier pickups and peak season.

• Familiarity with Shipedge or a comparable WMS.
• Experience with Amazon FBA prep requirements.
• Experience with kitting or other VAS work.
• Experience with Salesforce or another ticketing system.
• Experience with freight BOLs and palletizing.
• Forklift or pallet jack certification.

Required Experience:

IC