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Special Programs Coordinator Massachusetts Skills, Training, Education Programs(MassSTEP)


Job Location:

Fall River, MA - USA

Hourly Salary: USD 36 - 36
Posted: 2 October 2026 (17 hours ago)
Application Deadline: 30 December 2026
Vacancies: 1 Vacancy

Job Summary

Special Programs Coordinator - Massachusetts Skills Training Education Programs(MassSTEP)
About Bristol Community College:

Bristol Community College is an exciting place to work learn and grow! Bristol is dedicated to fostering an inclusive environment with a rich diversity of beliefs cultures languages abilities and lifestyles. Committed to enriching its educational experience through a supportive community Bristol actively encourages candidates of all backgrounds to apply and achieve our vision of advancing a vibrant diverse community through education learner by learner. If you share a passion for helping students succeed and enjoy working in a community of innovative inclusive and collaborative colleagues Bristol is the place for you!

As a Commonwealth of Massachusetts employer Bristol offers a comprehensive compensation and benefits package including health dental life long-term disability retirement and paid time off (vacation personal sick and holiday pay). We also offer tuition waiver discounts at the Commonwealths public higher education institutions. More information can be found on our Benefits website.

Job Description:

POSITION TITLE:Special Programs Coordinator - Massachusetts Skills Training EducationPrograms(MassSTEP)
DEPARTMENT:Economic and Business Development/Adult Education
PRIMARY LOCATION:Fall River with periodic travel to Bristols Attleboro New Bedford and Taunton locations and local adult education programs.
POSITION STATUS:This is apart time grant funded 26hours per week MCCC/MTA unit position with benefits. This position is funded for 52 weeks per year. This position is subject to grant budget appropriations.
REPORTS TO: Associate Director Transition to College programs.
SALARY:$36.55per hour

STATEMENT OF DUTIES:

The Community/Outreach Counselor provides day-to-day management of Bristols Massachusetts Skills Training Education Programs (MassSTEP). MassSTEP is a service approach that provides adult education and literacy activities concurrently and contextually with workforce preparation activities and workforce training for a specific occupation for the purpose of educational and career advancement. Bristols current programs prepare students for entry level positions in the field of Clean Water Technology and Certified Nursing Assistant. This position works in cooperation with both the Adult Education department and for-credit divisions of the college to provide opportunities for Adult Education students to pursue career pathways in in-demand industries. This position encompasses program management in conjunction with direct student service. Responsibilities include but are not limited to managing day-to-day program operations as well as providing a continuum of advising services that support student success. The work schedule would be primarily days with occasional evenings and weekends as required.

ESSENTIAL FUNCTIONS DUTIES AND RESPONSIBILITIES:

  • Plan and manage day-to-day operations of MassSTEP programs ensuring effective program implementation and strong outcomes.
  • Develop and coordinate program schedules activities and services to ensure effective program delivery.
  • Monitor program performance metrics and take proactive steps to improve completion rates credential attainment and successful transitions to employment and further education.
  • Maintain accurate program records documentation and reports related to enrollment retention completion and employment outcomes.
  • Lead recruitment efforts to build and sustain strong program enrollment aligned with MassSTEP goals and funding requirements.
  • Establish and maintain relationships with Bristol adult Education programs community-based organizations workforce agencies and other partners to expand recruitment pipelines.
  • Coordinate recruitment events information sessions and outreach activities to promote program awareness.
  • Facilitate new student orientations and onboarding activities to ensure participants understand program expectations available resources and pathways to successful completion.
  • Provide comprehensive advising and case management services that support student persistence completion and employment.
  • Actively monitor student progress and intervene early to address academic personal or logistical barriers to program completion by connecting students with appropriate college and community resources.
  • Assist students in the use of technologies in education and career planning.
  • Guide students in groups and/or individually through career exploration and education and career activities.
  • Work collaboratively with Adult Education and college staff to track student enrollment academic progress and outcomes.
  • Input grant required data into the Department of Education data management system LACES in accordance with state guidelines.
  • Attend Adult Education staff meetings college meetings college committees and professional development provided by the college.
  • Participate in state meetings and professional development activities provided by MA Department of Education as required.
  • Demonstrate a sense of professionalism and consistently reflect Bristols core values while interacting with members of the Bristol community.
  • Focus on the Commonwealths Equity Agenda by applying related best practices throughout all job functions.
  • Perform other duties as assigned consistent with the Collective Bargaining Agreement.
Requirements:

REQUIRED QUALIFICATIONS:

NOTE: Unless otherwise noted all required qualifications must be met by date of hire.

Bachelors degree in Education Counseling Psychology Business Administration Mathematics Computer Science or other field related to area of assignment; with three (3) years experience and/or training involving area of assignment which may include college registration academic advisement career development career experience training curriculum development audio/visual or graphic production grant administration budget development program/project management event planning administrative work in an academic environment or personal computer operations; or an equivalent combination of education training and experience.

  • Demonstrated experience in supporting students in meeting their education training and employment goals.
  • Demonstrated knowledge of Microsoft Office 365 applications including Word Excel Publisher PowerPoint and Outlook.
  • Strong organizational skills.
  • Excellent verbal and written communication skills.
  • Reliable transportation for periodic travel to and from meetings trainings or work-sites is required. These work-sites may include any of Bristols locations in Fall River Taunton Attleboro and New Bedford; as well as local adult education programs and community agencies in Fall River Taunton Attleboro New Bedford and surrounding communities.
  • Demonstrated commitment to achieving equitable outcomes for all students through upholding the community college mission and serving the needs of first-generation and historically excluded populations.
  • The ability to work effectively with a diverse student body faculty and staff with varying educational skill levels and language abilities.

Additional Information:

Equal Opportunity/Affirmative Action:

Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race color national origin sex disability religion age veteran or military status genetic information gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972 the Americans with Disabilities Act of 1990 Section 504 of the Rehabilitation Act of 1973 Title VII of the Civil Rights Act of 1964 and other applicable statutes and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination harassment retaliation or sexual violence shall be referred to the Colleges Title IX and Affirmative Action Officer Johanna Bielawski at or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Educations Office for Civil Right.

Application Instructions:

TO APPLY: Please complete our online application by clicking on the Apply button. The position will be open until filled. Review of applications will begin 10 calendar days from the posting date.

REQUIREMENTS TO COMPLETE APPLICATION PROCESS:

1) A completed Bristol Community College Employment Application.

2) A current resume/curriculum vitae.

All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization.

A pre-employment criminal background check will be conducted for all positions.

The college will independently verify education credentials as provided on the application. For certain positions that require a college degree the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.


Required Experience:

IC