Special Assets Manager
West Allis, WI - USA
Job Summary
Invest In You! Tri City National Bank is not just a bank; its your community banking partner deeply committed to prioritizing customers building strong relationships and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth celebrating success and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth.
The Special Assets Manager is responsible for managing and resolving criticized classified non-performing and other higher-risk credit relationships. This role develops and implements workout restructuring collection liquidation and recovery strategies to minimize credit losses maximize recoveries protect collateral positions and return viable relationships to performing status while ensuring compliance with bank policies regulatory requirements and applicable laws.
The Special Assets Manager oversees all collection activities for an approximately $1.1 billion loan portfolio and $220 million serviced loan portfolio providing leadership and direction for the collection team and overall department performance. Working closely with Credit Administration internal and external legal counsel the court system taxing authorities federal agencies and Bank Management this role supports effective collection and recovery efforts while helping to ensure the sound management accounting profitability and operational effectiveness of the Special Assets and collection functions.
This position is located on site at our Operations Center in West Allis WI.
- Manage a portfolio of commercial problem loans including criticized/classified credits non-accrual loans troubled debt restructurings charge-offs and foreclosed or repossessed collateral.
- Monitor loan delinquencies across commercial retail GSE and MPF portfolios developing and executing resolution strategies to minimize losses and maximize recoveries.
- Provide leadership coaching and oversight to Special Assets and Collection staff supporting borrower outreach and repayment strategies to achieve timely resolutions.
- Identify signs of credit deterioration and collaborate with lenders Credit Administration Loan Operations and senior management to develop appropriate action plans.
- Analyze borrower financial performance collateral values guarantor support lien positions repayment capacity loan documentation and industry trends to assess risk and potential loss exposure.
- Develop document and implement workout and recovery strategies including restructures modifications repayment plans collateral liquidation note sales settlements litigation foreclosure bankruptcy actions and charge-off recommendations.
- Negotiate with borrowers guarantors attorneys trustees receivers consultants and other stakeholders to achieve cost-effective resolutions that protect the Banks interests.
- Maintain comprehensive documentation of collection activities borrower communications risk assessments action plans approvals and resolution status in accordance with Bank procedures.
- Coordinate with internal and external legal counsel on bankruptcy proceedings foreclosure actions collateral recovery litigation judgments settlements and other legal remedies.
- Oversee collateral protection and asset disposition activities including insurance and tax monitoring lien perfection collateral inspections appraisals environmental matters and the management and sale of OREO and repossessed assets.
- Prepare and present portfolio risk recovery and loss reports to credit committees executive management board committees auditors and regulatory examiners.
- Ensure compliance with banking regulations loan policies collection requirements charge-off procedures government-guaranteed loan requirements and internal control standards.
- Support risk rating recommendations reserve and impairment analyses problem loan reporting credit administration initiatives and the timely processing of loan renewals and extensions to minimize delinquencies.
- Bachelors degree in Finance Accounting Business Administration Economics or a related field; equivalent Special Assets workout or collections experience may be considered in lieu of a degree.
- Five or more years of experience in commercial and consumer loan workouts Special Assets collections and problem credit management including commercial real estate C&I construction SBA/government-guaranteed lending residential mortgages home equity consumer lending and overdraft accounts.
- Experience with Freddie Mac Fannie Mae bankruptcy servicing OREO management collateral liquidation receiverships environmental due diligence and bankruptcy proceedings.
- Extensive knowledge of consumer lending regulations and bankruptcy laws including Chapters 7 11 12 and 13 with the ability to manage and service bankrupt borrower relationships.
- Prior management experience required including at least one year of supervisory experience within a financial institution.
- Strong understanding of commercial and consumer loan structures financial statement analysis collateral valuation risk ratings loan documentation collections foreclosure bankruptcy and regulatory requirements.
- Demonstrated ability to assess complex credit situations develop effective resolution strategies and negotiate successfully with borrowers attorneys and other third parties.
- Working knowledge of bank policies credit administration processes loan review standards charge-off practices and applicable banking laws and regulations.
- Strong written and verbal communication skills including the ability to prepare action plans management reports and executive-level presentations.
- Experience implementing enhancing or managing collections systems and processes.
- Experience working with regulators auditors loan review teams executive credit committees and board-level reporting.
- Demonstrated professionalism sound judgment confidentiality attention to detail and ability to prioritize competing demands.
- Credit risk assessment and problem loan resolution
- Financial analysis and collateral evaluation
- Negotiation and conflict resolution
- Regulatory compliance and policy administration
- Sound judgment and decision-making
- Leadership coaching and team development
- Relationship management and cross-functional collaboration
- Executive reporting documentation and communication
- Organization accountability and results orientation
Why Join Us:
- Community Impact: Be part of a local bank deeply rooted in community values contributing to the growth and prosperity of our neighborhoods.
- Innovation: Embrace a dynamic and evolving work environment that encourages fresh perspectives and continuous learning.
- Career Growth: Unlock future opportunities for personal and professional development as you navigate through our Pathways for Success.
- Celebration of Success: Join a team that values and celebrates individual and collective achievements.
- Work Life Balance: No early mornings or late nights enjoy a predictable schedule with major holidays off.
- Great Employee Benefits that start on the 1st of the month after your hire date!
- Part-Time:
- 401(k) with company match
- Up to 20 hours of paid vacation after 6 months
- Full-Time:
- 401(k) with company match
- Tuition reimbursement
- Medical dental and vision coverage
- Paid vacation and more!
Equal Opportunity Employer/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
Reasonable Accommodation
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact Human Resources at or
(**Must be 21 to enroll in 401(k) and must work an average of 20 hours per week in order to be eligible for paid vacation.)
Required Experience:
Manager
About Company
We’re a true community bank. Find out why folks are leaving the “Big Banks” to embrace all that Tri City has to offer!