Spa Manager

Spa Manager

Location: Infinity Spa at the Grand Lodge on Peak 7 Breckenridge CO

Position Type: Full-Time Exempt

Compensation: $63960 - $76700 (DOE)

About the Role

At Breckenridge Grand Vacations we create Grand Vacations by Sharing Smiles with every Owner Guest and coworker. As our Spa Manager at Soothe Spa located in the Grand Lodge on Peak 7 you will be the cornerstone of this mission translating our passion for hospitality into every wellness journey and guest experience. You will be the architect of a serene and rejuvenating retreat leading a talented team of wellness professionals with vision fostering a culture of excellence and ensuring the highest standards of service cleanliness and guest satisfaction.

This role is perfect for a spa leader who is equal parts wellness visionary strategic operator and people-first mentor. You will take ownership of the entire spa ecosystem from financial management and inventory control to marketing initiatives vendor partnerships and team development always acting with our End of the Line philosophy to ensure seamless operations and memorable experiences.

If you thrive in a fast-paced high-energy luxury environment are driven by financial and operational results and find deep satisfaction in empowering a team to deliver unforgettable moments of relaxation and renewal wed love to meet you.

Responsibilities

• Lead Mentor and Manage the Team: Recruit train schedule and develop a high-performing spa staff of approximately 16 team members fostering a positive collaborative and service-oriented culture.
• Drive Financial Performance: Own the spas P&L by developing and managing the annual budget monitoring expenses analyzing financial data and implementing strategies to achieve and exceed monthly revenue goals.
• Oversee Daily Spa Operations: Ensure the seamless operation of all facilitiesincluding treatment rooms the fitness center grotto lounge sauna and steam roomsmaintaining the highest standards of cleanliness safety and guest satisfaction.
• Champion Guest Experience & Marketing: Maintain the spa website lead social media campaigns and promotional initiatives manage group bookings and respond to all guest feedback to ensure a flawless personalized experience.
• Manage Inventory & Vendor Partnerships: Oversee all inventory and supply ordering negotiate with vendors to secure the best pricing and maintain strong reliable supplier relationships.
• Ensure Compliance & Administrative Excellence: Handle all HR-related functions including performance evaluations timesheet approvals accident reporting and workers compensation claims ensuring full compliance with company policies.
• Drive Innovation & Growth: Analyze business trends track performance metrics and introduce new services or promotions to drive continuous growth and elevate the spas market position.
• Foster Cross-Departmental Collaboration: Build strong working relationships with resort leadership and other departments to ensure seamless operations and a unified guest experience.

• Minimum of 3 years of related experience in spa wellness hospitality or retail management; or an equivalent combination of education and experience.
• At least 2 years of previous supervisory or management experience including responsibility for hiring training scheduling and performance evaluations.
• Proven financial acumen with the ability to develop budgets monitor expenses analyze P&L statements and achieve revenue goals.
• Strong proficiency in Microsoft Office Suite (Outlook Word Excel) and comfortable using search engines and internet research tools.
• Excellent written and verbal communication skills with the ability to write procedures training materials and business correspondence.
• Demonstrated ability to manage inventory negotiate with vendors and control costs.
• Strong leadership and team-building skills with a track record of fostering a positive and productive work environment.
• Exceptional customer service problem-solving and decision-making abilities.
• Ability to work a flexible schedule including weekends and holidays to meet business demands.
• Must be able to pass a background check and comply with all company policies and procedures.
• CPR and First Aid certification (or ability to obtain upon hire).

Preferred Qualifications

• Bachelors degree (B.A.) in Hospitality Management Business Administration or a related field.
• Experience managing a spa fitness center or wellness facility within a luxury resort or hotel environment.
• Proficiency with point-of-sale (POS) systems scheduling software and HR/payroll platforms (e.g. Paylocity).
• Experience managing social media campaigns website content and digital marketing initiatives.
• Knowledge of spa industry trends wellness therapies and holistic health practices.
• Bilingual skills (Spanish or other languages) are a plus.
• Demonstrated success in driving sales growth and developing promotional strategies.
• Experience with crisis management and emergency response planning.
• A passion for sustainability community initiatives and philanthropic efforts.
• Compensation & Benefits:
• Health vision and dental insurance plans
• Company-paid life insurance coverage
• Voluntary Life and Accidental Death/Dismemberment Insurance
• HSA and FSA-Dependent Care Accounts
• Retirement plan
• Generous paid time off (PTO) and sick leave to support work-life balance
• Volunteer Time Off - Paid opportunities to give back to Summit County
• Retirement plan
• Generous paid time off (PTO) and sick leave to support work-life balance
• Volunteer Time Off - Paid opportunities to give back to Summit County
• Bereavement leave
• Biannual bonuses
• Tuition Reimbursement Program
• Employee Wellness programs to support physical and mental health
• Lifestyle perks: Ski/Rec center pass loan programs lodging and gear discounts sporting/concert event tickets pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners program

About Our Company

Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. Weve been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home.

Applications will be accepted until August 26 2026.

We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer.