Spa Coordinator Keyholder
Zionsville, IN - USA
Job Summary
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
About Woodhouse Day Spa
- Perform all front desk and guest service duties at an advanced level
- Serve as Manager on Duty overseeing appointment flow and daily operations
- Resolve guest complaints and escalate when appropriate
- Maintain accuracy and accountability in opening and closing procedures including required reporting and daily register reconciliation
- Support new hire training
- Recommend services upgrades and retail products to guests
- 3-5 years of front desk guest services or hospitality/retail experience
- Demonstrated leadership or keyholder experience
- Strong decision-making and conflict-resolution skills
- Flexible availability including evenings and weekends
- Averaging $25/hr in retail sales
- Achieving a 30% or higher rebooking rate
- Confidently managing the floor as Manager on Duty
- Mentoring new hospitality hires successfully
- Competitive hourly pay plus monthly performance bonuses
- 5% retail commission with tiered bonus incentives
- A defined path toward Assistant Manager and Management GEM roles
- Complimentary and discounted spa services
- Ongoing leadership training and mentorship
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
At Woodhouse we provide self-care that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Required Experience:
IC
About Company
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