Solutions Engineer, Sales & Partnerships

At Tapcart we believe every brand needs a direct relationship with their customers - one they actually own.

We are the mobile commerce engine that powers shopping for Shopifys fastest-growing brands. $15B in revenue processed. 200M shoppers worldwide. Brands like Princess Polly Béis Forever 21 and Young LA rely on us to power a large portion of their revenue.

Were a lean team with minimal management and big autonomy. Everyone here builds and code is core to what we do - engineers product leadership. We use our own platform we talk to merchants daily and we ship constantly. Backed by Shopify Silver Lake and other top VCs. Profitable and growing.

If you want a place where you own real outcomes not just tickets youll fit in.

Why join Tapcart when you have a sea of other options

• You want to be the technical voice in the room - on a sales call one hour whiteboarding an integration spec with an agency dev the next

• Youre a builder - youd rather sharpen an in-progress onboarding process into something scalable than wait for a finished playbook

• Youll have a manager who clears the path not one who watches every step

Dont proceed with applying if:

• You dont use AI tools daily to work faster and smarter

• You cant hold your own with a CMO one hour and a developer the next - both audiences need the real answer

• You need a fully-built process handed to you. This ones yours to stand up

What youll be working on at Tapcart

• Partner with AEs as the technical lead on prospect and expansion deals - scoping whats native vs. custom and giving buyers the confidence to sign

• Run technical discovery on a brands stack (Shopify plan headless subscription loyalty CDP ESP) and turn it into a clear path to launch

• Own the external developer and agency partner onboarding process end to end - docs environment setup sandbox access rules of engagement

• Author specs for integrations and custom builds review partner deliverables against them and unblock developers as they build

• Feed recurring partner and customer needs back to Product as structured input for the roadmap

Youll be a true owner from first technical call to shipped integration working side-by-side with Sales Product and partner developers while staying close to merchants to deliver value early and iterate quickly.

Qualifications

• 3 years in solutions engineering sales engineering or a partner/developer-facing technical role - ecommerce SaaS or Shopify ecosystem strongly preferred

• Strong working knowledge of web and mobile commerce architecture: APIs webhooks data integrations and whats configurable vs. what requires custom dev

• You can scope an ambiguous ask into a clear spec and say yes heres how yes but or not yet with equal clarity

• Bonus: hands-on Shopify experience (Liquid Storefront/Admin APIs) agency-side background or front-end/mobile dev chops

Compensation

$150-180k OTE

Benefits
Competitive salary and equity. Medical dental vision. 401(k). Flexible PTO. Remote-friendly. Home office stipend. Quarterly merchant stipend. Lots of swag drops.

Required Experience:

IC