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Solutions Engineer
Job Location:
Job Location:
New York City, NY - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
9 August 2026 (Yesterday)
Posted:
Application Deadline:
6 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
What Youll Do:
Partner with Sales to secure the technical win
- Lead technical discovery scoping sessions and qualification calls with engineering DevOps and platform teams.
- Deliver high-impact product demos whiteboard sessions and tailored technical deep dives.
- Design and execute POCs including benchmarking CI performance optimizing pipeline architecture and validating ROI models.
Act as a trusted technical advisor to customers
- Build credibility with architects engineering managers SREs and CTO-level stakeholders.
- Translate engineering pain into clear solution designs using our CI cloud.
- Guide customers on best practices for CI modernization ephemeral compute cost optimization and migration off hyperscalers.
Solve technical challenges in real time
- Assist customers in debugging CI performance bottlenecks runner reliability issues or pipeline misconfigurations.
- Help teams optimize GitHub Actions at scale and adopt ephemeral runners effectively.
- Maintain deep technical understanding of the companys architecture and how it integrates into complex enterprise environments.
Influence product direction
- Capture customer feedback and use cases advocating for features and improvements that accelerate adoption.
- Collaborate with Engineering and Product to validate requirements shape roadmap decisions and improve usability for large-scale CI teams.
Support expansion and long-term success
- Participate in strategic account planning with AEs CSMs and leadership.
- Identify technical expansion opportunities within existing customers.
- Ensure smooth handoff from evaluation to onboarding working closely with post-sales teams.
