Solutions Engineer II

Are you ready to shape the future of IT Join Integris where integrity meets innovation and people come first.

At Integris we dont just offer jobs we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services were redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure strategic and scalable technology solutions.

Were looking for talent that thrives in a culture of clarity trust and relentless execution individuals who believe that IT is not just support but a strategic advantage. If youre passionate about innovation driven by impact and ready to grow with a company that puts People First youll find your place here.

Job Summary:

The Solutions Engineer II is responsible for the successful implementation of project work in the Integris Professional Services department. They are also responsible for owning solution implementations for internal and external customers meeting project deadlines creating Integris documentation and working in a team environment to provide the highest level of service. This position acts as the lead engineer on customer projects participating in standard creation automation product and technology evaluation.

Job Responsibilities:

• Assist in or communicate project milestones with project management client and internal service teams.
• Support and execute tasks related to:
  • Exchange and SharePoint migrations lead planning and execution troubleshoot issues and optimize configurations.
  • Tenant-to-Tenant and Azure infrastructure migrations design migration strategies implement secure configurations and validate performance.
  • Networking fundamentals configure VLANs firewalls and switches; diagnose and resolve advanced connectivity issues.
  • Virtualization technologies manage VMware and Hyper-V environments including resource optimization and failover planning.
  • Domain controllers and file share migrations own Active Directory restructuring and file share migrations with minimal downtime.
  • Onboarding processes serve as escalation point for account setup and ensure compliance with security standards.
• Maintain and develop skills matrix competencies as defined by manager.
• Maintain project client satisfaction in line with company goals.
• Consults and works closely with project managers clients and co-workers to ensure successful implementation of technology solutions.
• Ensure project tasks/deliverables are completed and client technical needs are met; sometimes utilizing specialist resources while maintaining project ownership.
• Collaborate with co-workers and serve as technical resource to resolve any problems/situations that may arise serving as a mentor and highest escalation point to all technical Professional Services resources.
• Creates standards for systems requirements while also developing automation and process improvements.
• Document all aspects of technical work to provide appropriate information for client billing and ongoing support.
• Ensure project deliverables meet quality standards.
• Lead the development and documentation of project deployment standards.
• May require business travel locally or nationally up to 20% of time to facilitate project implementation.

Job Qualifications

Education/Certification Requirements:

• Associates degree in business or computer-related field or equivalent education/experience.
• Certification Requirements: Must have or complete AZ-305 CCNP AWS Solutions Architect Professional VCP Azure Solution Architect M365 Enterprise Expert Admin FCSS in Network Security or Network Security Essential for Cloud-Managed Fireboxes or equivalent demonstrated experience.

Experience Requirements:

• 4 years working in Information Technology experience with an MSP is preferred.
• 1-2 years of project implementation experience.
• 1-3 years of hands-on experience with Server Administration Implementation and Migrations
• Moderate to Extensive knowledge of mainstream virtualization technologies and 1-2 years of hands-on experience migrating between them
• Moderate to Extensive knowledge of Server Operating systems and best practice configurations as well as 1-3 years hands experience of deep troubleshooting in those environments.
• Moderate knowledge of networking infrastructure best practices. ex. VLAN Firewall switching layer 3 routing and managed networking appliances.
• Able to deploy upgrade and troubleshoot firewalls manage switches wireless controllers and WAPs.
• Moderate knowledge of and 1-2 years hands on experience with Enterprise Backup solutions Ex. SANs and on-premises and off premises backup solutions
• ITIL concept familiarity

At Integris we value our team members and offer comprehensive benefits including:

• Medical Dental and Vision Insurance
• 401K Retirement Plan
• Minimum 4 Weeks of Paid Time Off (PTO)
• Birthday PTO
• Paid Holidays
• Paid Time Off for Volunteering
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Supplemental Insurance
• Employee Assistance Program
  

Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team thats scaling nationally investing in vertical expertise and building for better.

Integris is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender pregnancy sexual orientation gender identity age familial status disability genetic information or any other protected class under applicable federal state and local laws.