Solutions Consultant
Chicago, IL - USA
Job Summary
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin SeatGeek Priceline Calm and Box create dynamic individualized experiences at scale. Our platform empowers organizations to activate customer data design seamless cross-channel interactions and optimize engagementall with enterprise-grade security and compliance. Today nearly 1200 brands across 50 countries rely on Iterable to drive growth deepen customer relationships and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core valuesBe an Owner Growth Mindset Run as One Transparency to life. We foster a culture of innovation collaboration and inclusion where ideas are valued and individuals are empowered to do their best work. Thats why weve been recognized as one of Incs Best Workplaces and Fastest Growing Companies and were recognized on Forbes list of Americas Best Startup Employers in 2022. Notably Iterable has also been listed on Wealthfronts Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presenceincluding offices in San Francisco New York Denver London and Lisbon plus remote employees worldwidewe are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Lets shape the future of customer engagement together!
How you will make an impact:
The Solutions Consulting team is made up of motivated tech-savvy communicators team players who make an impact across the whole organization. This is a pre-sales role that sits at the intersection of Sales Product Engineering and Marketing -- youre looked at not just as a product expert but as a thought leader and trusted advisor that helps drive the future of the Iterable platform. Youll constantly be learning and applying a broad range of skills collaborating with diverse internal and external teams guiding marketers tech teams product managers and C-level executives on how to best unlock the full value of Iterable.
Were looking to expand our growing organization with teammates who are intellectually curious and willing to embrace challenges all while keeping our company values of Humility Trust Growth Mindset and Balance top of mind.
By learning about prospects goals crafting solutions and giving feedback youll have daily opportunities to hone your sales and technical presentation skills. Youll demonstrate the power and value of the Iterable platform using creative brainstorming critical thinking and problem-solving. You will also get to tackle a broad range of situations beyond sales presentations including internal education and technical projects.
One of our core values is Growth Mindset and Iterable is a company where everyone can grow. If this is a role that excites you please do apply as we value applicants for the skills they bring beyond a job description.
How you will make a difference:
- Work closely as a strategic partner with our Enterprise Account Executives and Customer Account Managers to assess deal challenges and think critically to provide solutions
- Generate excitement around the Iterable platform by delivering compelling custom and technical presentations tailored to diverse audiences
- Investigate prospects technical landscape to provide a seamless integration recommendation and consult on optimal data flow to support business outcomes
- Build deep relationships with prospects and technical stakeholders
- Create well-documented solutions from initial scoping through to successful handoff to our Professional Services team
- Play a major role in helping to close large SaaS enterprise deals
- Liaison cross-functionally with internal teams to deliver new features and drive adoption of the Iterable platform
- Continually invest in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our organization
- Have the opportunity to get on-site with prospects and existing customers when warranted
We are looking for people who:
- 3 years of SaaS/MarTech presales experience with a proven track record of navigating complex enterprise deal cycles.
- Strong technical fluency including hands-on experience with APIs JSON data structures technical scoping and ideally leveraging AI/LLMs for efficiency.
- Knowledge of the MarTech ecosystem including Mobile Integrations/SDKs CDPs Data Warehousing ETLs and iPaaS solutions.
- Expert discovery and value-selling skills with the ability to uncover the why behind the why create constructive tension and seamlessly align technical features to customer pain points.
- Exceptional communication and presentation skills with a knack for building rapid trust with key technical stakeholders.
- A deeply curious self-motivated mindset with a passion for researching testing and mastering cutting-edge technology.
- A highly collaborative team player who embraces challenges constantly iterates and willingly shares knowledge to uplift those around them.
Perks & Benefits:
- Paid parental leave
- Competitive salaries meaningful equity & 401(k) plan
- Medical dental vision & life insurance
- Balance Day (First Friday off every quarter)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
The US base salary range for this position at the start of employment is $96500 - $147000. Within this range individual pay is determined by specific US work location as well as additional factors including job-related skills experience relevant education or training and internal equity considerations.
Recruitment Disclaimer:
Please be aware that Iterable Inc. (Iterable) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail Yahoo mail Hotmail etc.
- Request money fees or payment of any kind from prospective candidates to apply to Iterable for employment or for the recruitment process (e.g. for home office supplies or training etc.).
- Request or require personal documents like bank account details tax forms or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website Careers page: LinkedIn Jobs page: is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized encouraged or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions and Iterable expressly reserves the right to take legal action including criminal action against such individuals/entities whenever such phenomena any case please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims losses damages expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race color religion or religious belief ethnic or national origin nationality sex gender gender-identity sexual orientation disability age military or veteran status or any other basis protected by applicable local state or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances and its internal policy Iterable will also consider for employment qualified applicants with arrest and conviction records.
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About Company
The cross channel marketing platform that powers unified customer experiences, and empowers you to create, optimize, and measure every customer interaction.