Solution Architect Specialist

Sentinel is seeking a Solution Architect Specialist to support the creation formatting and administration of customer-facing quotes and proposals in ConnectWise CPQ. This role will work closely with Account Managers Solution Architects and sales support teams to convert sales direction bills of materials manufacturer/distributor quotes and scope documents into accurate customer-ready proposals.

This is an administrative quote development role not a technical presales role. The ideal candidate has direct experience using ConnectWise CPQ strong attention to detail and familiarity with technology reseller manufacturer or distributor quote processes.

This position can be performed remotely but must be close to one of our office locations as the position will require travel to our Sentinel office locations when business needs require an onsite presence. Our office locations are in Grand Rapids MI; Brighton MI; Milwaukee WI; Greenwood Village CO; Downers Grove IL; and/or Tempe AZ.

Ready to bring your energy and ambition to Sentinel Lets grow together. This position can be remote but must provide occasional support onsite at any of our office locations.

• Build and update customer quotes and proposals in ConnectWise CPQ.
• Import bills of materials provided by Solution Architects Account Managers manufacturers or distributors.
• Import scope-of-work content provided by Solution Architects.
• Format quote layouts based on sales direction and customer requirements.
• Edit update and maintain quote content through the review cycle.
• Sync completed ConnectWise CPQ quotes to NetSuite for review and downstream processing.
• Support Account Managers and sales support teams with quote management tasks.
• Request or coordinate manufacturer and distributor quote information as directed.
• Maintain quote accuracy version control and process consistency.

Required qualifications

• Strong attention to detail and accuracy.
• Ability to follow structured sales quoting and approval processes.
• Strong typing written communication and document formatting skills are required.
• Comfortable managing multiple quote requests and changing priorities.
• Must be proficient with Microsoft Office tools especially Excel Word and Outlook.
• Must be able to work with multiple areas of the business: sales technical and operations teams.
• Must have excellent follow up skills in seeking more details when quote inputs are incomplete.
• Able to maintain accuracy under deadline pressure.
• Customer-service oriented

• Prior hands-on experience using ConnectWise to build eid and manage customer facing quotes is preferred

• Experience with Oracle NetSuite is preferred.
• Prior experience with VAR MSP systems integrator technology reseller distributor or manufacturer is preferred.
• Familiarity with technology manufacturers such as Cisco Dell Microsoft NetApp VMware Splunk Meraki Pure Storage or similar manufacturers is preferred
• Familiarity with manufacturer/distributor quote requests registrations renewals SaaS quotes hardware quotes and services quotes is preferred.
• The candidate must have a car as this position requires travel between location and the transportation of equipment
• A valid drivers license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a can-do attitude

We focus on candidates that display our ACE factor Attitude Compassion and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation:

$62000-$75000 annually

What you get:

We offer an energetic work environment with many corporate culture amenities competitive salary and rich benefit plan including: Medical Dental Vision 401K 529 Life Insurance Income Protection Short and Long-Term Disability Medical and Child/Elder Care Flexible Spending Account Plans Family Planning Benefits Financial Education Identity Theft Protection and Assistance Legal Services Employee Assistance Program Two weeks vacation additional paid time-off for Personal and Sick certification and hands-on training and employee discount for product services and entertainment.

IT happen!

Sentinel Technologies Inc. has been rated a top workplace every year since 2012!

About Us:

Sentinel delivers solutions that can efficiently address a range of IT needs from security to communications to systems & networks to software applications to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982 Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of todays global technology leaders including Cisco Dell VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ) Chicago and Springfield IL; Phoenix AZ.; Lansing and Grand Rapids MI; Milwaukee WI; and Denver CO.

If you are MOTIVATED you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity an entrepreneurial spirit fosters growth through certification and hands-on training and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team. Learn more at

As part of Sentinels employment process candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and accordance with Title VII and state regulations all qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin marital status pregnancy genetics disability military veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position please contact .

The Know Your Rights Poster is available here

EEO Policy Statement is available here.

Experience:

IC