Solution Architect Remote

McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions. During 15 years of implementing marketplaces weve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV). Were honored to have supported 10% of the Fortune 500 with their digital marketplace initiatives. Over 250 global brands like ABB AB InBev ACCO Albertsons American Red Cross American Eagle Outfitters US Army US Agriculture Dept (and many more) have entrusted their digital transformations to McFadyen. We operate global offices across the US Brazil and India. McFadyen Digital has been a trusted employer for over 35 years and believes that people are the most important part of our company. Were proud of our Great Place to Work certification.

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McFadyen Digital is looking for a Solution Architect to design the next generation of AI-powered eCommerce and marketplace platforms for our Fortune 500 clients while also leading McFadyens own internal AI initiative. This is a rare dual mandate: youll architect scalable commerce and marketplace solutions for our clients and youll set the vision and roadmap for how McFadyen adopts and operationalizes AI across the business. If you love solving hard technical problems at the intersection of commerce data and artificial intelligence this role is built for you.

Top 5 Responsibilities

1. Lead the design and execution of McFadyens enterprise AI strategy identifying prioritizing and championing high-impact AI initiatives across the organization and for our clients.
2. Architect end-to-end eCommerce and marketplace solutions that embed AI-driven capabilities such as personalization intelligent search product recommendations dynamic pricing and fraud/anomaly detection.
3. Serve as the primary technical advisor to clients on AI-enabled commerce architecture translating business requirements into scalable secure technical designs.
4. Proven expertise as an Adobe Commerce (Magento) specialist with a track record of architecting scalable enterprise-grade eCommerce solutions on the platform.
5. Own the presales process for prospective engagements leading solutioning effort estimation and technical proposal development to win new business.

Additional Responsibilities

• Evaluate pilot and operationalize emerging AI/ML technologies including LLMs generative AI and agentic frameworks to enhance both McFadyens service offerings and internal delivery capabilities.
• Design solution architectures on platforms like Adobe Commerce SFCC SAP Hybris commercetools and Mirakl integrating AI/ML models and data pipelines.
• Produce solution design documents integration specifications and architecture diagrams for both client and internal initiatives.
• Partner with sales and pre-sales teams to develop proposals RFP/RFI responses SOWs and proof-of-concepts including effort/level-of-effort estimation and pricing input.
• Guide engineering and delivery teams on AI implementation best practices including MLOps and responsible AI governance.
• Champion data strategy and data architecture practices (data pipelines data lakes analytics) that underpin AI initiatives.
• Stay current on AI/ML advancements and proactively evaluate their applicability to commerce and marketplace use cases.
• Mentor architects and engineers across the organization on AI adoption and modern commerce architecture.
• Collaborate cross-functionally with product engineering and client stakeholders to keep McFadyens AI roadmap aligned with business priorities.

Top 5 Qualifications

1. 8 years of experience in solution/technical architecture with a strong focus on eCommerce or marketplace platforms.
2. Proven hands-on experience designing and deploying AI/ML solutions (recommendation engines NLP generative AI LLMs) in production environments.
3. Demonstrated experience leading or driving an organizations AI strategy or innovation initiative.
4. Strong understanding of API-first headless and composable architectures along with integration patterns (REST GraphQL event-driven).
5. Solid presales experience including solutioning effort/level-of-effort estimation proposal and SOW development and RFP/RFI response for enterprise clients.

Additional Qualifications

• Deep expertise in at least one major commerce platform (Adobe Commerce SFCC SAP Hybris commercetools Mirakl or similar).
• Track record of contributing to won deals through technical solutioning and estimation as part of a presales or pursuit team.
• Experience with data engineering or data architecture (data pipelines data warehousing data lakes) is a strong plus.
• Familiarity with cloud AI/ML platforms (AWS SageMaker Azure AI Google Vertex AI) and MLOps practices.
• Excellent client-facing communication and presentation skills; comfortable presenting AI strategy to executive stakeholders.
• Experience in enterprise digital transformation programs.
• Bachelors or Masters degree in Computer Science Data Science or a related field.
• Based in the United States with the ability to collaborate across McFadyens global teams (US Brazil India).
• A career with thought leaders who literally wrote the book on Marketplace Best Practices.
• A career in the fast-paced world of retail eCommerce digital marketplaces and platform businesses.
• A career with first-movers who are deploying new business models and strategies worldwide.
• A career in a flat management structure without a rigid hierarchy and bureaucracy.
• A career in a culture that rewards creativity and innovation risk-taking and teamwork.

Our Core Values

Caring Adaptable Proactive Empowering Clients

Keywords

Solution Architect AI Architect Artificial Intelligence Machine Learning Generative AI LLMs eCommerce Marketplace Digital Transformation Data Architecture Presales Solutioning Estimation remote job

eCommerce & Marketplace Platforms

Adobe Commerce (Magento) Salesforce Commerce Cloud (SFCC) SAP Hybris Mirakl ChannelAdvisor commercetools BigCommerce Shopify Plus

Technology & Tools

CRM (Salesforce) PIM (Product Information Management) CPQ (Configure Price Quote) CMS (Content Management Systems) OMS (Order Management Systems) ERP (Enterprise Resource Planning) BI Tools (Business Intelligence) Cloud AI/ML Platforms (AWS Azure GCP) LLMs & Generative AI Frameworks

Equal Employment Opportunity

McFadyens goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US Brazil and India we offer a world class work culture that enables top notch delivery for some of the worlds most influential companies.

McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity / expression national origin disability protected veteran status or any other characteristic protected under federal state or local law where applicable.