Software Support Engineer
Job Location:
Cincinnati, OH - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Your tasks
The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX software product. He/she will be in a customer facing position and will need strong communication customer service organizational and troubleshooting skills. He/She will be an important feedback point to the software engineering team on customer satisfaction and quality of the FulfillX product and the individual must be able to help drive continuous improvement. The candidate will be responsible for troubleshooting triaging and resolving tickets around the FulfillX Platform.
Your profile
Support will be focused on the FulfillX software product but could include additional third-party software systems and integrations based on the specific customer site.
Required Experience:
IC
About Company
Kardex is a global industry partner for intralogistics solutions and a leading supplier of automated storage & retrieval solutions and material handling systems.
